mojira.dev

Mark Uptergrove

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Comments

It was fix we d in the latest release. Months later, but it was fixed. It would be nice if they offered to downgrade or run different versions like on the pc launcher.

I read the 8th it would be available, why was my comment deleted? It isn't available today.

Everyone needs to submit for a refund/credit to Itunes and they will process it. I would also leave negative feedback on the app in the itunes store.

You cannot update past IOS 5 on iPad 1 devices.

I don't believe there is any effort in fixing this. It really is quite simple. With airplane mode ON (not just wifi disabled) you can make the game work. Turn it OFF and it freezes. I have duplicated this on 3 different devices, factor reset and erased Ipad1 with NO other applications installed. Either acknowledge you aren't going to fix it or fix it.

Too bad Mojang doesnt spend as much time fixing this ad the moderators do checking this site 🙂

You can't update the ios on original ipads past 5.1

Restart the iPad while in airplane mode it will work just tap cancel when it complains "settings or cancel" dialog box

Yup. In fact I rooted 2 old Kindles so they could play together. 35 bux at the pawn shop lol

It works in single player buy not multiplayer, so I know they could fix ir. Very dissapointed

Unfortunately it isn't going to be acknowledged much less fixed. Ask for a refund through iTunes and leave negative feedback.

Unfortunately, Majong has failed in even aknowledging this failed patch. It's a shame they chose this route. You can turn airplane mode on then launch single player mode (tap cancel on the WiFi disabled error).

Thanks for AMANing up lol. no worries. All it would have taken is Mojang to come out after they realized "oh crap maybe this thing isn't working on the Ipad1" and it would have calmed things. They aren't speed demons by any stretch, but there are SO many of them! At least offer a roll back so little johnny doesn't cry all day. 🙂

OR, you can still exercise your right to submit to the avenues available since the developer failed to address this issue. they should not have offered the update to IOS 5 devices if that was the case.

Mojang failed on this update. Either:

A) They didn't test it on IOS 5.x (not likely)
B) They tested it and knew it didn't work, but worked on newer devices

FAIL. Has anyone tried contacting Microsoft, or is that not a done deal yet?

Update, I just received a credit from Apple due to no response or update addressing the but that we are all seeing for IOS 5.x and this update.

"Thank you for your understanding about this matter and I’m glad that you’re happy with the credits I’ve issued on your account.

Mark, you can work with the developer of the said application.

'If you have been unable to contact them through their support link, then I advise that you use the "Ratings and Review" page on the app description page to let them know of the problem. This will be fully visible to other customers and will ensure that they deal with it to avoid any other negative reviews.'

If you run into anymore problems with the iTunes Store or your account, please don't hesitate to write back to us.

Again, please accept my sincerest apology about the issue you’ve experienced with the App you purchase.

You may wish to bookmark the URL below my name for future reference. This way, if you need to contact us for anything, just select "Contact Support", and we're just a click away.

Have a good one!

Sincerely,

Ivan
iTunes Store/Mac App Store Customer Support

http://www.apple.com/support/itunes/ww

Keep submitting to the links above, I am getting very good responses from apple, they are going to follow up with Mojang. Apparently the update states it will work with IOS 5.x when it doesn't. This is a violation of publishing an app. If they had posted or updated that it required 6 or higher, they would have had to state that.

I will post how to submit a bug/refund in itunes shortly, Please take the time to submit this form.

https://help.mojang.com/customer/portal/emails/new?ref=footer

ALSO, direct for to Itunes support for apps purchased >90 days ago (if you have purchased minecraft PE in the last 90 days you can proceed with refund option within Itunes==>account)

https://getsupport.apple.com/ContactInfo.action

It appears since Mojang has not responded to this, I would encourage everyone to request a refund and report to Apple. From another user "iTunes issued me a iTunes store credit for the purchase price of Minecraft PE today after I contacted them about being unable to play the paid app for weeks now with no official recognition of a problem from Mojang. They also said they would "investigate" the compatibility issue on Apple's side." They really missed the opportunity to address this issue. It is not selective, it affects ALL IOS 5.x devices.