[MCPE-8834] Crash on Startup (Apple iPad)

NOTE: game was updated via apple store to MCPE 0.11.1 alpha and is now unusable. game has been reloaded twice with no success. Crash file attached.

game shows MOJANG logo then ceases...no visual indicators.

Edit by @unknown:
This ticket concerns the issue of the game crashing upon launch on the Apple iPad. For the ticket concerning the game crashing upon launch on the Apple iPod 4 and iPhone 4, see MCPE-8822. For the ticket concerning constant freezing on the Apple iPad, see MCPE-8706.

Linked issues

is duplicated by 22

MCPE-8730 crash on startup Resolved

MCPE-8737 0.11.1 Crashes on opening app Resolved

MCPE-8755 Launch crash with older iPad running version 5.1.1 Resolved

MCPE-8815 Minecraft 0.11.0 PE crashes after a few seconds on iPad gen 1 Resolved

MCPE-8821 will not load on iOS 5.1.1 Resolved

17 more links

relates to 1

MCPE-8706 MCPE freezes constantly on devices running iOS 5.1.1 Resolved

Attachments

minecraft_0.11.1_alpha_crashreport.docx

Comments 46

miguel santacruz 2015-06-08T07:53:57Z

It happens the same with me. It has been after an update this week. I am using a iPAD1.
If I try to download the Minecraft PE in a iPad 2 it works well.

HyperCamel 2015-06-09T11:21:58Z

I think you're iPad may be outdated and too slow to start up the game fast enough, especially from the line in the report, "com.mojang.minecraftpe failed to launch in time"

Philip Höhn 2015-06-10T06:32:30Z

This was also reported with MCPE-8822 and MCPE-8834, MCPE-8822, MCPE-8815, MCPE-8794, MCPE-8862, MCPE-8849, MCPE-8844. Please vote on all sites.

Todd Heinz 2015-06-14T23:26:47Z

0.11.1 crashes upon load using my son's iPad 1. It works fine if you disable WiFi, but there are obvious limitations to this solution. There are many parents like myself who've given old iPads to their kids so they play games like Minecraft PE. It's fair enough if you want to version out of old hardware and iOS versions, but please make your customers know about this in advance, before they update to an unusable version. You should also provide a downgrade. There are thousands of children in the world whining and crying right now because your update doesn't work on 4 year old iOS platforms. Please let us know if or when we can expect a fix.

Greg Bain 2015-06-14T23:28:45Z

It may be outdated, however...the Apple Store specifically has functions for quality control which this seems to have bypassed. Mojang needs to inform Apple that users with IOS 5.1.1 can only use the LAST version...not the current version. Otherwise every user with an older device is screwed.

I have a son that is DEVASTATED by this, and is freaking out because the world he has been working on seems to be lost...at the very least he can't work on it.

36 more comments

Dominik 2015-06-16T20:58:10Z

I'm a software developer too, and I would like to remember you, that you have a RESPONSIBILITY for your work. You know the thing with the software CRAFTMANSHIP. And as some of my honest previous speaker mentioned, you made thousands of CHILDREN sad and ... maybe .. to cry.

I've done the only thing I'm able to do at this moment: As you've requested, I've added a pastbin : http://pastebin.com/xmUKHCff

Gianluca santini 2015-06-17T18:59:17Z

Same problem. Ipad (the first gen.) ios 5.1.1 I update to verson 0.11.1 and the game do not start. Show the mojang logo and then crash. The previuos versuon worked fine.

Ger Maguire 2015-06-17T19:41:24Z

Same issue, ipad first gen ios 5.1.1 crashes when wifi is enabled but works when wifi is disabled. Is there any update on indentifying the cause of the bug or a fix?

Mark Uptergrove 2015-06-17T21:21:12Z

Any updates on this bug?

Steve Holloway 2015-06-19T09:33:16Z

On a first gen iPad, IOS 5.1.1, if you disable the wireless connection on the iPad, the game launches and you can play it.

However, with the network disabled, P2P and connections to external servers won't work.

Gianluca santini 2015-06-19T10:19:09Z

Thank you for suggestion but it isn't a solution. Are you going to fix?
its half game now.

miguel santacruz 2015-06-19T10:43:05Z

I have a version 1 iPAD and even if I disable the WIFI does not work. Anyway, this is not really a good solution either (considering that it would work) because then the kids can not share their worlds without a wifi connection.

Unfortunately the work around of disabling wifi is not an option.

michaela 2015-06-19T14:36:47Z

The Assignee is on FB; if anyone is bold enough to give him a heads-up in acknowledging us. That's all we want - some feedback.....

Mark Uptergrove 2015-06-21T21:19:35Z

Mojang, how hard is it to acknowledge this bug and offer a rollback? I have posted feedback on this into the itunes store. DO NOT UPGRADE if you want to play this app on IOS5!

Mark Uptergrove 2015-06-21T21:20:24Z

Who is the assignee michaela? Thanks!

Theo 2015-06-23T17:25:48Z

Will there be an update? I miss this game

Matt Goetsch 2015-06-24T04:43:28Z

iTunes issued me a iTunes store credit for the purchase price of Minecraft PE today after I contacted them about being unable to play the paid app for weeks now with no official recognition of a problem from Mojang. They also said they would "investigate" the compatibility issue on Apple's side.

Ger Maguire 2015-06-25T22:25:51Z

Mojang, can we get a comment on the status of this, if you don't care or don't want to bother with this bug at least have the decency and courtesy to tell us so we can let our 4year old sons know it will never be fixed and try and stop them crying!

Grant Susner 2015-06-26T00:14:25Z

Still waiting...............

Nico 2015-06-26T11:44:53Z

hello, you can check my comment here if you are aventurous and want to restore the previous working version of Minecraft PE: https://bugs.mojang.com/browse/MCPE-8822?focusedCommentId=232275

Christine Corr 2015-06-27T20:57:14Z

Apple iPad OS 5.1.1, MCPE v0.11.1 alpha. Can launch, sometimes, but once launched completely freezes. Please fix! Sooooo devastating...

Ger Maguire 2015-06-27T21:35:38Z

I tweeted Mojang support and got no help.

Me: Why isnt Mojang assisting or responding with bugs with MSPE not working IOS 5 MCPE-8706, MCPE-8834. This is affecting a lot of small kids !
Support: Hi! I'm sorry to hear that. Unfortunately, this support is mainly for accounts and billing. Hopefully, the devs will look into it soon. ^AÖ

I also tweeted the Minecraft employees on their page feed https://mojang.com/ so they know there is an issue, now its their call to rectify it.

Greg Bain 2015-06-29T15:42:26Z

Both my boys have now lost both of their worlds, but I was able to get back to running on an earlier version of the application (finally). As we are planning a long famliy drive I wanted to try and get it at least "playable" for them.

As a parent, I am not impressed that Mojang has done nothing to address this issue.

Ger Maguire 2015-06-29T15:50:41Z

I do not have a previous backup of the app on my pc, is there any other way to revert to older backup without a local backup?

Octoxp 2015-06-30T00:31:16Z

I'm having the same problem when updated mine craft to v 0.11.1 in iPad 1 v 5.1.1 AND iPod iOS v 6.1.6, with wifi / airplane mode turned on and off. Both presents Mojang screen, and after some seconds come back to default screen. When double click main button, I can seen the mine craft icon, as running application. However, if I click on it, it happens again the Mojang screen for some seconds, and over again.

Delete and and reinstall helps ?
They cant loose all worlds already built! Refund is not an option.

Ger Maguire 2015-07-07T17:17:22Z

This was on twitter from one of the developers, so that probably means that anything else like our issue isnt really a priority and all the focus will be to get Windows 10 PE version out,

Tommaso Checchi ‏@_tomcc Jul 4
I'm going to say this because the drama is already too much: Windows 10 Edition is MCPE, and will always be updated together with it!
Tommaso Checchi ‏@_tomcc Jul 4
That means that MCPE is going to get a lot of features, and that Win10 and MCPE players will be able to play together 🙂

Our only hope is that the 0.12 release for Windows 10 will include an IOS 5 fix!

Sammy Garza 2015-08-03T23:51:11Z

For some reason I CAN NOT comfirm this on iOS 5 I had not problem with it.

Austin testa 2015-08-04T15:46:29Z

I too have the same problem. It works fine on my iPhone 5 but not the iPad.
Please help, I have a very sad little boy!

Message for the moderator, I did 'remember to search' I just didn't know what someone else had called their thread, so no need to be sarcastic.

Mark Uptergrove 2015-08-04T15:55:57Z

Too bad Mojang doesnt spend as much time fixing this ad the moderators do checking this site 🙂

Illidicia 2015-08-04T18:43:59Z

@@unknown: see this comment by @unknown. Note that the project's workflow doesn't usually have Mojang update a report's status - that is our (the moderators) job ATM.

@@unknown: these responses are copied and pasted whenever we resolve a report, and are entirely neutral as to encompass both new and experienced members. We simply do this too much to write a unique comment for every resolution.

Theo 2015-08-04T18:56:19Z

I tried with a cracked version and it works now

Adam Last Rizzoli 2015-08-10T19:13:19Z

I just don't get why Mojang does not spend that much time into fixing the horrible freezes and crashes on ios 5.1.1. They have the time. They have worked on PE for months to get 0.8.0 out. and yet it takes under two months to beta test 0.12.1. Which have about the same content increase.

Sammy Garza 2015-08-10T19:49:35Z

Maybe you should update your iOS because mojang may make the game only available for iOS 7 and up. Btw they did fix the bug but the fix is 0.12.1

Mark Uptergrove 2015-08-11T00:26:48Z

You cannot update past IOS 5 on iPad 1 devices.

Adam Last Rizzoli 2015-08-11T08:40:00Z

Sammy Garza, YOU CANNOT UPDATE 1ST GEN IPADS TO IOS 7!

Sammy Garza 2015-08-11T11:49:33Z

I didn't say you HAD to! I ment for example but this bug is fix for the 0.12.1 update.

Adam Last Rizzoli 2015-08-12T12:08:55Z

Apple has unsupported the ipad 1st gen. And how do you know that the problems on the ipad will be fixed in 0.12.1. Mojang hasn't announced it.

Sammy Garza 2015-08-12T15:45:26Z

Because in the minecraft wiki made by mojang says fix crashes on start up on worlds.

Illidicia 2015-08-12T15:49:23Z

Though official, the Minecraft Wiki is made by community members. It won't always be reliable.

Sammy Garza 2015-08-12T16:09:51Z

Yea but it's the most reliable thing. If you press on the bug fix name it will send you to the bug report on this website.

Sammy Garza 2015-08-12T16:11:11Z

Anyways I think iOS 5.1.1 should not be supported anymore since it's too outdated now.

Adam Last Rizzoli 2015-08-12T16:31:03Z

Yes, but many kids play on iOS 5.1.1.

Sammy Garza 2015-08-12T16:49:33Z

Well I am on 8.4 and it isn't hard to update iOS...

Illidicia 2015-08-12T18:22:49Z

@@unknown: stop. If you read the above comments by other users, you will see that iOS 5 is the highest supported version available for the iPad 1. It does not allow them to update to a newer release.

Octoxp 2015-09-09T02:37:14Z

People v12.1 was released. Tested successfully in iPod and iPad.
Fellows I should have recorded the tension during the update process and the happiness of my two girls (8 and 4) after the game came to live again, with the old worlds, enjoying the new features. Long days of darkness, but welcome sun again!

Mark Uptergrove 2015-09-12T21:20:17Z

It was fix we d in the latest release. Months later, but it was fixed. It would be nice if they offered to downgrade or run different versions like on the pc launcher.