Matt Carlson

Cool. I ended up factory wiping the entire tablet and reinstalling everything and it was fixed.

Amit b...

If you're just trying to get it running for your little one, can you get it working with the WiFi turned off? That's what my son is doing until we can get this fixed. (Note: we can turn his WiFi back on after the program starts, if needed...)

Yes. Still an issue.

He's got a Nvidia Shield tablet so there isn't a physical external storage location. I did change it to "External" though and that got the folder to show up. Uninstalled, deleted folder, rebooted tablet... still the same problem.

Interesting note: Got the same issue after installing, at first, even when the wifi was off. However, running it with wifi on (and getting kicked out) and then running with WiFi off again loaded up the program. Same this is true as before, can start the program without wifi and then turn wifi on once it is running and things aren't a problem...

The tablet is a duplicate of his brother's, which doesn't seem to have the same problem (although has had different software at different times.)

Next attempt is the wipe the tablet clean and start over to see if that fixes it..

Thanks so much for the quick advice.

I had high hopes but no luck. Even rebooted between the install and reinstall (deleting the folder before rebooting.)

Additional information (not sure if I shared this before...)
1) The app works "fine" if we turn off the WiFi before starting it up. We can turn the WiFi back on once he's got the program running.
2) I deleted the com.mojang folder (after saving his worlds elsewhere) but now when I run the program, it isn't recreating that folder again. (Even when I made a new world and then saved out of it...)

Any additional advice? I can post a screenshot of the Play Store screen if you want to "prove" that it is in our family library...

Thanks for any help anyone can give....