When I attempt to load my 538MB world it gives this error: "The world is not fully synced or has been corrupted. Try playing the world on a console where it's in a good state and try migrating again." This happened as I was booting up minecraft at the same time my xbox was trying (and failing) to update the "Events (beta)" app automatically. I believe it is the cloud save that is corrupted. The local folder that contains the level.dat file is empty. I've tried restarting my xbox, clearing the MAC address, clearing the local cache, deleting my profile from the console, and even downloading the world on another xbox while logged into my profile. Is the file at all recoverable, or is it possible to transfer the corrupted file to external storage device for troubleshooting on my laptop? I just want access to the file on the cloud server. The file is there. It is saved there. It's just in a bad state I guess. Microsoft support told me that Mojang manages cloud storage for Minecraft, but I have opened multiple tickets from their help desk at https://help.minecraft.net and they have provided absolutely no help. The best you get from the help desk is "sorry I can't help you with that." And a link to an FAQ page. Absolutely ridiculous. Again, I just want access to the files that are saved on the cloud server. The files are there. It says they are, but they are not downloading properly to my local device because the files are corrupted. Even a corrupted file can be useful if I had access to it. Mojang appears reluctant to give users access to THIER OWN DATA. If anyone knows who has access to the cloud servers, please get me in touch with this person because the help desk apparently can't or won't. Poor customer service all around, mediocre technical support, and it's really sad when I know how to fix this issue I just don't have access to the files and nobody at Mojang understands my basic request: I want to download the corrupted files that are on the cloud server. I can't do it from my console because it won't download corrupted files. It's really not that hard to understand. I hope someone intelligent reads this.
Matt Montrief
When I attempt to load my 538MB world it gives this error: "The world is not fully synced or has been corrupted. Try playing the world on a console where it's in a good state and try migrating again." This happened as I was booting up minecraft at the same time my xbox was trying (and failing) to update the "Events (beta)" app automatically. I believe it is the cloud save that is corrupted. The local folder that contains the level.dat file is empty. I've tried restarting my xbox, clearing the MAC address, clearing the local cache, deleting my profile from the console, and even downloading the world on another xbox while logged into my profile. Is the file at all recoverable, or is it possible to transfer the corrupted file to external storage device for troubleshooting on my laptop? I just want access to the file on the cloud server. The file is there. It is saved there. It's just in a bad state I guess. Microsoft support told me that Mojang manages cloud storage for Minecraft, but I have opened multiple tickets from their help desk at https://help.minecraft.net and they have provided absolutely no help. The best you get from the help desk is "sorry I can't help you with that." And a link to an FAQ page. Absolutely ridiculous. Again, I just want access to the files that are saved on the cloud server. The files are there. It says they are, but they are not downloading properly to my local device because the files are corrupted. Even a corrupted file can be useful if I had access to it. Mojang appears reluctant to give users access to THIER OWN DATA. If anyone knows who has access to the cloud servers, please get me in touch with this person because the help desk apparently can't or won't. Poor customer service all around, mediocre technical support, and it's really sad when I know how to fix this issue I just don't have access to the files and nobody at Mojang understands my basic request: I want to download the corrupted files that are on the cloud server. I can't do it from my console because it won't download corrupted files. It's really not that hard to understand. I hope someone intelligent reads this.