Melinda Ambrose

The realm owner had tried to load backups last night and could not get it to work, but you will be glad to know that the realm has returned to its built up state and the people in the realm are, so far as we can tell, all where they were.  Thank you, for whatever it was that changed.

Our realm was also completely reset.  I will contact the Realm owner to ask her to start a support case.

I posted about this issue on this other report: REALMS-1205

Here's the error message my daughter received just now:  

We are a group of family members all using the same realm, hosted by a member in Utah, USA.  We have, since the most recent update 1.13, a lot of lag, for all of us, and have had problems with the realm server not keeping up with what we're doing (resetting location to a previous location, not dropping mined blocks).  Twice now we have had everyone get booted en masse.  When we try to rejoin, the game gets to the realm list screen; the realm in question shows the same number of players online as there were before the crash, but we have all been booted and are not on it.  When we try to get onto the realm, the game crashes back to the launcher screen and gives an error message. I will attach the error message in a separate document.  There are sometimes as many as 7 or 8 people online at one time; the most recent crash occurred when there were 5 or 6 (unclear whether the crash happened before or after the 6th person joined).  The first time this happened, we tried for a couple days to get back on, with crashes every time.  Today six of us were able to get on and play for several minutes, then we were all booted at once and the realm list says there are still five people on the realm, though none of us are on it.  The realm world is quite large; we have traveled far and wide.  As I am not the realm owner, I don't know the exact size of the world file.