mojira.dev

Michael D.

Assigned

No issues.

Reported

MCPE-71539 RTX beta update not installing; stuck on 1.14.60 Incomplete

Comments

@kashkashgoose As far as I can see there's no way to use a specific account for the Xbox Insider Hub?
The only reference to an account I see is my account name (Xetrill). But not which actual account this is (e-mail address).

Even after resetting the app (deleting all its local data), there's no sign in. Pretty sure its using the Microsoft Store account.
The same one from which I installed Minecraft and the Insider Hub to begin with.

Minecraft looks be using the Xbox app account, judging by the profile picture.
Just for fun I reset the Xbox and Xbox Console Companion (starts when you manage your account from minecraft) apps as well.
Well, no sign in prompts anywhere.

Am I doing something wrong here?

Nothing has changed; still unable to get the RTX update.
Despite...

  • being joined into the RTX beta program

  • having a qualifying computer

  • having a complete up-to-date OS

  • having valid licenses

This issue is not listed in the known issues. And not answered in the FAQ.

 

I just now re-joined the RTX beta:

[media]

and re-installed Minecraft:

[media]

I cant exactly post any steps to reproduce, for something not happening.

None of the AppX eventlogs have any related warnings or errors recorded. Only information and verbose messages.

 

I can install and play Minecraft v1.16.2003.0 just fine though.

I have the same issue.

 

Why can't you  actually solve the issue? Its not like you can really run out of software.

Everytime this issue is "resolved" it last for about a day or two.