@tryashtar I made another before reading this! :facepalm: My mistake! Would you delete this one for me as the other has more information. Thanks!
Ah my apologies this appears to be in the wrong section!
Is there any more information you can provide?
I think more information is needed for them to tackle this issue.
I haven't tried connecting from the internet yet, as I haven't sent them the IP. I was testing the connection from an Android tablet without Xbox live from my local network. It still required a login.