Michael Sutton
Assigned
Reported
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My brother and I have been having the same issue, off and on, for the past several weeks. It's been really bad for the past 3 days. I was playing earlier for about 30 minutes and received the Disconnected From Server message and it reverted back to where I began the day, all the work/changes I had made are lost. This is quite frustrating to say the least. I live in MO and my brother lives in AL, we play on different platforms, at differnt times usually, and the only thing we do have in common is the realm we play on.
With this many people reporting the same problem this is well beyond connection or internet issues, this is something either with the application or with the realm service provider. Let's Go Microsoft/Mojang, you're making tons of money off of us and in return we expect a reliable and stable game experience. There are LOTS unhappy gamers out here and before you start to lose our interest (and money), you need to fix the issue very soon.
I don't see where to cancel cases. It seems it was a profile issue and for whatever reason, the repairs and re-installs weren't overwriting whatever the issue was. I deleted all of the files in the .minecraft folder and launched the game. It downloaded all new directories and launched with no problems. It looks like this issue is resolved.
Playing experience has been worse than normal for the past 4 days. I am running Windows10 and my brother, who is experiencing the same problem, is plyaing on the mobile platform (PE). For the past several months we'd get kicked off periodically after anywhere from 15-45mins of gameplay, only to find any advanements or changes we'd made were lost. In some cases, it's glitching and deleting items (cows, sheep, dogs, cats) which we had long before being kicked off.
Over the past 4 days, the kicking has escalated and we are getting kicked off every time we connect within a minute of connecting. I live in MO and he lives in AL, and the ONLY thing we have in common is the Realms server.
We have recently been expanding and building up a village and have a large number of Villagers bred. As an FYI, we have 3 other villages (all more than 2048 blocks apart) which have more villagers than this particular village. So, in following the theory it's related to villager POIs and before we killed off villagers, we spun up a new Realms server to see, if with a clean map, we could log in and play. We are having the exact same problem on the new server, with a fresh seed/map. We are still getting booted within a minute of connecting...and as far as I am aware, this new map has ZERO to do with the old map.
We are able to successfully play on locally stored maps and I am able to play with others on my local network. It makes no sense other than there are issues on the Realms side.
Other than data/time/ram/memory/OS/etc, is there a log/report/snapshot we can export and upload to allow Mojang to review? If this is documented somewhere, please let me know. If not, we'll need instructions for WIndows10 and PE on where to find that data.
This is really beyond frustrating.