mojira.dev

Molly Sims

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I am experiencing the -9 account error code with my daughter's profile on the Nintendo Switch. Her profile is the only one out of four that is getting this error.

>We're on Switch firmware v10.0.4
>Minecraft software v1.14.60, using a digital download of the game (no cartridge)
>None of the accounts use Microsoft/Xbox accounts to login, we are playing strictly through Nintendo Switch profiles (we are not using Realms or any kind of online play)
>My daughter's [under 13] Switch account was added to my husband's user account and his account is not getting the error when he logs into Minecraft
>The error occurs with the Switch's Parental Controls on or off

This has been happening for several months and we are hoping to find a solution soon.