That’s a very blinkered and an engineering level definition of a defect. A better description of a defect is “anything the customer doesn’t like”. Certainly the latter should make it to triage so non-engineers can consider it as it might have tangible consequences for the company’s finances.
That’s a very blinkered and an engineering level definition of a defect. A better description of a defect is “anything the customer doesn’t like”. Certainly the latter should make it to triage so non-engineers can consider it as it might have tangible consequences for the company’s finances.