Ramona Hopkins
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I can no longer access anything in my marketplace including skins, worlds, texture packs. I have the plus subscription and can’t even access that. Also I can’t even play it unless I’m on my phone data. I came up with a workaround a while back to cut off internet from your device log in and then turn on internet. Now that doesn’t even work. If you’re not using phone data I can’t access any of my items. Unable to load character is what I see every single time I access it.
My issue did not stem from having a child on my account or changing anything on my live account. But I resolved my issue of crashing and seeing global resources reset by taking my iOS off WiFi and starting the game. It took a couple tries but I was able to get on long enough to sign out of Xbox live. I quit the game and went back in. I played a little not signed in. Then i signed in. When it logged in everything I have purchased was there and it hasn’t crashed. I also (before I logged out and was crashing) kept seeing that I couldn’t use realms or play with others due to how my Xbox live was set even though I had never changed it and it had never been an issue but when I logged back in that was back to normal and I can play on realms again. So if you have an iOS before deleting any files try to get to your profile (turn off WiFi - airplane mode did not work for me - and log out. Then test a world for a minute and log back in. Hopefully this works for you and keeps working for me.
I DO NOT have a child account nor do I have one associated with my account. I have no Xbox followers. I have only a couple friends on my account whatsoever. I DO NOT have just old versions of devices. I have iPhone 11 Pro, iPhone XR, iPhone X, iPad Pro 2, iPad Pro. I also have an iPhone 6 Plus. All of these devices are used in my home with family members. Most all of them have various accounts of their own so they are not on the same account. The iPads are using the same account as two of the iPhones. (To clarify one iPad to one iPhone account - of course never trying to log on at the same time).
Current iOS 13.4.1
Current Minecraft Bedrock 1.14.60
i temporarily had a work around for the issue of not being able to log into the account on WiFi, but it no longer works. I would cut off WiFi then log in to the game. Once I started a world I could log into WiFi. Now I can’t. I can’t use WiFi at all. I have realms plus. I can’t use it if I want to use WiFi. I have over a hundred different worlds and skins and only half of those are from Realms plus. The others I bought. I can’t use them. Just using cellular is not an option because my service for cellular is horrible. I have the best internet there is here and it is wonderful. I can play all my other games with no issues. But I can’t get on Minecraft.
The characters fail to load as soon as it comes on (saying “character 1 failed to load, etc) and it will freeze the app as soon as WiFi is on and won’t even load it if I try to start the app with WiFi.
I can’t access the Marketplace, therefore my skins, worlds, texture packs are unavailable to me. Any character skin on my avatar on login won’t load at all when I have WiFi, but it will if I’m off WiFi. As an aside, I have Minecraft Earth. I have no issues logging on and using it with WiFi. It isn’t a phone issue. I’ve had this for at least two years. It’s gone from “I have a half tail workaround” to nothing works.
it’s all my devices. Every one of them. With separate accounts. Deleting files previously mentioned in other work arounds DOES NOT WORK. Uninstall/reinstall DOES NOT WORK. Cycling the phone, the game, hard restarts, NONE OF THESE WORK. I don’t have a firewall on my phone. Minecraft earth works fine. I have access to all my skins and my coins. And the marketplace.
I am spending monthly amounts for just the plus subscription as well as for items NOT in the subscription. I can’t access my realms on WiFi so I can’t use them. I’m asking for help. To actually figure out what’s going on and not attempting to say there is some half crap work around. I don’t want to work around the problem. I want there to be no problem. It seems strange that every device I have won’t allow this app to work and all the apps have different accounts (except the iPads). It isn’t a singular account.
and one more thing....I had a different internet company and Minecraft didn’t work on it. So I got a different company and with it all new internet hardware so I’m not using the same box. It didn’t work on the old internet and it doesn’t work on the new one.