Randall Ellis
Assigned
Reported
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Same here. Block changes revert constantly, sessions suddenly closed by the 'remote side', 2-3 second delays when typing messages or commands. At times the game is unplayable.
We've just started our subscription and if this is how the performance is going to be we'll likely change to a third-party server. The game is unplayable at times, even for a single player, while at other times it seems to perform reasonably well. At worst, you can't do anything for the constant Java errors about the remote side forcing a disconnect and all changes reverting constantly, until you get booted that is. we've tried playing on 5 different ISPs at all times of the day and on 4 different computers - no change in the performance. They either are not assigning enough resources to the virtual servers or not enough bandwidth. Either way, not a good first time experience.
I have this issue regularly. Here's what I've done to troubleshoot so far:
1) Tried multiple computers (Windows and Mac)- no change
2) Tried different ISPs - no change (Windstream, AT&T, Spectrum, Metronet)
3) Tried rebooting - no change
4) Tried connecting via wired connection rather than wireless - no change
This is happening right now (see timestamp) so much that I cannot stay logged in for more than a few minutes, sometimes only a few seconds. Typically, right before I get cut off with this error message blocks begin to pop back and forth from their recently changed state, I pop back and forth if moving (not sprinting, just moving at regular speeds), or the blocks that I have in my hand flip back and forth. There is no issue with a downloaded backup copy of the game run in local mode, or when shared to the local LAN, only when accessed via Realms. This performance suggests that the servers are oversubscribed, under-resourced, and/or bandwidth is oversubscribed for this service. Clients do not get Java errors that their connections were forced closed by the remote end from a simple timeout. That is a different error message entirely.
The problem is intermittent, and processes running in the background do not experience disconnections or interruptions. Speed test indicates that my download speed is 75+ and upload 70+ currently while this is happening. I maintain a regular ping to multiple external hosts in various parts of the world without interruption or spikes in response time (google.com, cnn,com, bbc.co.uk, etc.) during the issue.