@Umija5895M,
Thank you for taking the time to post here. What users want, like any human being, is to feel that they are being listened to and not ignored.
On the content of posts, I feel that virtually all users have attempted to post some form of specific situational circumstance that describes their experience. Whether this is helpful is up to the support team, but it certainly is data nonetheless. What is clear is that:
The issue is persistent
The issue is extensive
The issue is damaging to player experience of a paid service
Considering that some users have been experiencing this issue for many weeks, I think there should be some empathy with their desire for an update on attempts at formulating a resolution.
You should also take into account that posting here ensures updates are automatically provided to that user.
Indeed, it is good incident management practice to keep users well informed of progress towards resolving incidents. No incident management system I know of, such as ITIL, recommends keeping users uninformed or trying to silence user engagement, as long as it is not abusive of course.
Again, thank you for recognising that this is being worked on. And I hope that there will be a resolution soon so this incident can be closed.
We are experiencing this issue without any od the preset conditions in the bug description. I was just restocking my rocket shop on a mushroom island and ... boom. Rollback for about 30 mins. I suppose potentially it may have happened at backup point but i have no idea
We've counted 8 today alone. To me it seems to have all kicked off a week ago when there was an update to realms and then has gotten steadily worse and worse. It happens on my realm no matter what is going on - 2 players or 10 it doesn't matter.
My guys are getting seriously fed up with all the crashes and rollbacks. We've counted 8 today. Please get this fixed asap. It's all kicked off since there was an update to realms about a week ago.
I am seeing something similar but its lots of random blocks. The disappearing blocks always happen in the same area.
I have exactly the same problem. I spawned in my original spawn point but many many blocks in the sky above clouds. quit and the loaded my world again. I then spawned in the correct place but without all my inventory items and XP.
I have the same problem with a skellie spawner. Have it in complete darkness and have tested various player distances but not getting spawns. Any help or advice to fix gratefully received