mojira.dev

RaynMan35

Assigned

No issues.

Reported

MCPE-86609 Multiple despawns and app crashing Incomplete

Comments

I have the same problem with a skellie spawner.  Have it in complete darkness and have tested various player distances but not getting spawns.  Any help or advice to fix gratefully received

@Umija5895M,

 

Thank you for taking the time to post here.  What users want, like any human being, is to feel that they are being listened to and not ignored.

On the content of posts, I feel that virtually all users have attempted to post some form of specific situational circumstance that describes their experience.   Whether this is helpful is up to the support team, but it certainly is data nonetheless.  What is clear is that:

  1. The issue is persistent

  2. The issue is extensive

  3. The issue is damaging to player experience of a paid service

Considering that some users have been experiencing this issue for many weeks, I think there should be some empathy with their desire for an update on attempts at formulating a resolution.

You should also take into account that posting here ensures updates are automatically provided to that user.

Indeed, it is good incident management practice to keep users well informed of progress towards resolving incidents.  No incident management system I know of, such as ITIL, recommends keeping users uninformed or trying to silence user engagement, as long as it is not abusive of course.

Again, thank you for recognising that this is being worked on.  And I hope that there will be a resolution soon so this incident can be closed.

We are experiencing this issue without any od the preset conditions in the bug description.  I was just restocking my rocket shop on a mushroom island and ... boom.  Rollback for about 30 mins.  I suppose potentially it may have happened at backup point but i have no idea

 

We've counted 8 today alone.  To me it seems to have all kicked off a week ago when there was an update to realms and then has gotten steadily worse and worse.  It happens on my realm no matter what is going on - 2 players or 10 it doesn't matter.

My guys are getting seriously fed up with all the crashes and rollbacks.  We've counted 8 today.  Please get this fixed asap.  It's all kicked off since there was an update to realms about a week ago.

Still no response 😞

Still seeing random groups of blocks despawn.   Latest is 5 item frames which had 5 maps on (which made up our 3x3 map of base area), a nearby composter, and half a double chest...

There has been no response to this issue.  Can i get confirmation it has been viewed by Mojang support please?

I am seeing something similar but its lots of random blocks.  The disappearing blocks always happen in the same area.

  1. MCPE-86609

 

Further update:
I have used a copy of the world i took pre- update.  We are still seeing despawns of various blocks, usually in the same area like 3 rails, the cobble they were placed on and a few stone blocks in a wall 3 spaces away.

We are also seeing app crashes in single player mode.

Skellie bows are weird - they look like 30 bows all smashed together side by side.

We are using chroma hills and are seeing some textures not appear on loading specifically: bows, eggs, pearls.  But sometimes the textures do load correctly.

Further update: it regularly crashes as soon as my son joins as player 2

Update: we have now noticed that a bed has despawned and some chests and all their items in them.  The items happened to include a max fortune pick axe, and a high spec trident.

I have exactly the same problem. I spawned in my original spawn point but many many blocks in the sky above clouds. quit and the loaded my world again. I then spawned in the correct place but without all my inventory items and XP.