Both my children get the "Failed to create account" error on Java. They both can play Minecraft on Windows and Nintendo Switch. They both have a Microsoft Account. I am the only one that can launch Minecraft Java successfully. I have searched for a solution online, and someone suggested to unblock all the restrictions from the Microsoft Family options, so I did it, I have removed all restrictions, but they still get the same error. I have updated every single app in Windows, Microsoft Store, Xbox Companion, Xbox App, etc. I have tried installing the old Launcher (the one prior to the GamePass version) and Java says "Play Demo". People from Mojang keep mentioning "try to create the account on Minecraft.net" but there is no such option. If I login to Minecraft.net with my kids account, it says that they don't own the Java version. The Windows Store says they don't own the bundle version Windows+Java and asks to buy it or to get GamePass. I wanted to report this on https://aka.ms/MCLauncherSupport but it is required to use my email account, but my account works fine on Java, I cannot fill the form with my kids information. Honestly, how hard can it be to fix this problem Mojang? This account situation is a total mess, and my kids are understandably upset because they cannot play with their friends on Java.
RikkTheGaijin
Both my children get the "Failed to create account" error on Java. They both can play Minecraft on Windows and Nintendo Switch. They both have a Microsoft Account.
I am the only one that can launch Minecraft Java successfully. I have searched for a solution online, and someone suggested to unblock all the restrictions from the Microsoft Family options, so I did it, I have removed all restrictions, but they still get the same error.
I have updated every single app in Windows, Microsoft Store, Xbox Companion, Xbox App, etc.
I have tried installing the old Launcher (the one prior to the GamePass version) and Java says "Play Demo".
People from Mojang keep mentioning "try to create the account on Minecraft.net" but there is no such option.
If I login to Minecraft.net with my kids account, it says that they don't own the Java version.
The Windows Store says they don't own the bundle version Windows+Java and asks to buy it or to get GamePass.
I wanted to report this on https://aka.ms/MCLauncherSupport but it is required to use my email account, but my account works fine on Java, I cannot fill the form with my kids information.
Honestly, how hard can it be to fix this problem Mojang? This account situation is a total mess, and my kids are understandably upset because they cannot play with their friends on Java.