Rob Bender

Well, I tried again and still cannot log on or download latest backup. I really want to know if there is any other way to download the latest backup of the world, like an FTP site or something? My play time with my kids is very limited and I have lost a lot already. 

my subscription is set to renew in 7 days. I wish to cancel since this is day 4 that I still cannot access the realm but I cannot even download the backup and do not want to lose it. Is there any other way to download the backup of my realm so I can quit trying every hour or so?

I saw this issue showed resolved but it hasn't been resolved for me.

In fact, I haven't been able to log on at all in the past three days and my kids and friends are ALL getting this same error. No one has played on my realm for three days, no one can get on.

Had this issue all weekend. Still waiting for some information