Is this really a duplicate of 39045? Just to reiterate, Minecraft remains utterly useless on my daughter's Switch two months after the initial report. We've heard nothing back from support apart from the initial automated reply. If this isn't going to be fixed, how do we go about getting a refund?
My daughter is experiencing exactly the same problem with her switch. It takes four minutes to start Minecraft, the message appears in the upper right corner, then it crashes after a further ten seconds or so. She's not at all happy given that she saved her own money to pay for Minecraft and the Nintendo online service, but now can't use it
We gave up waiting in the end and performed a factory reset on my daughter's Switch. Minecraft works as normal now, but obviously she lost all her saved games, etc. Disappointing.