Robert Hubley
Comments
Tried 1.2.16, still nothing restored ( worlds or coins ).
-R
It's been a few days since a new release was promoted. Any update on when this new release will be out?
I just installed update 1.2.15. I clicked on restore and the message: "Restoring, your purchases" appears momentarily and disappears. Nothing is restored.
Could we get an update on this issue. It's been 6 days since this was reported.
Same issue for me as well. We loaded 1.2.14 and when we opened it, all my son's coins were gone, all his purchased worlds, and all his created worlds ( based on the purchased ones ) were locked. I double checked that iTunes was logged in as the same user who purchased the coins/worlds and I clicked on the "Restore" button to no avail. Even worse, I purchased more coins to replace the worlds and during the long parental authorization process ( family sharing setup ), the app never completes the transaction. It just sits there with the waiting task bar animation. When I force the app to quit, restart, and go into the store it notifies me that the purchase transaction is pending and then awards the coins. If you do this more than once, ( eg. a subsequent coin purchase ) do the force quit and restart upon lockup it again loses all the previously purchased coins and worlds! The "Restore" button does nothing. After $25 messing around trying to get it restored I am done. Please fix this and improve the feedback provided by the "Restore" function. BTW: This is a local apple account. Not a Microsoft Live one.
This is getting absurd. Helen hasn't responded to my email nor have I seen anything on this forum from Mojang for 4 days. It's been a problem for over two weeks and still no resolution for us nor most people it seems.