Ryan Clape

Assigned

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Reported

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Comments

Ryan Clape on MCPE-34662 2019-08-12T11:49:38Z

Jay, my Minecraft started connecting again yesterday.

I was getting the same error as others. Eg. Cannot connect to Microsoft, something went wrong.

Time zone is +9:30 ACST.

I'll log a private ticket if issue returns.

Ryan Clape on MCPE-34662 2019-08-10T02:29:37Z

I am a Nintendo Switch user and Minecraft has started having this issue today.

I have:

Attempted login multiple times, using both a Laptop and Mobile for the Mocrosoft login
Closed and restarted game
Reconnected to WiFi and ensured internet was working
Toggled airport mode on and off
Adjusted privacy settings in Microsoft account
Reset Microsoft Account Password
Archived the game and reinstalled.

The issue still persists.

Looking forward to more information on a fix, as I purchased the game recently and have been playing this with my young daughter who uses iPad, so I need online services.

Note: Any solution that involves us losing oir Survival world is not acceptable.

Thanks