Scott Williams
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Some tools have been enchanted with unbreaking, but it mostly has happened with unenchanted items.
I have the exact same issue. I can add friends, but they never show up in the Friends tab. I can often get into the realm, but sometimes there's a 30 second or more delay when blocks render the changes the physics understands as the current world state. When in these laggy situations, opening my inventory will take a minute or more. The character screen shows loading bars and takes over a minute to load. Sometimes rebooting the system fixes it, but only for an hour or so. If I ever try to close the app from the Switch dashboard, the app says it's crashed after a minute.