I bought the game on windows pc and it failed to load my live account and marketplace, giving me an error -9. Signing in on PS4 and iPad was still fine so this was clearly something to do with my setup on my laptop. I finally fixed it by changing my windows password, opening the CONSOLE COMPANION (NOT the newer Xbox app - that didn't work). I played a game of Mahjong while signed in to Live then I started up Minecraft and it WORKED! I now have the xbox app set to start up when I log in to windows and I haven't had the problem since. I hope this helps someone else because I was so frustrated with Microsoft!
Seran Carne
I bought the game on windows pc and it failed to load my live account and marketplace, giving me an error -9. Signing in on PS4 and iPad was still fine so this was clearly something to do with my setup on my laptop. I finally fixed it by changing my windows password, opening the CONSOLE COMPANION (NOT the newer Xbox app - that didn't work). I played a game of Mahjong while signed in to Live then I started up Minecraft and it WORKED! I now have the xbox app set to start up when I log in to windows and I haven't had the problem since. I hope this helps someone else because I was so frustrated with Microsoft!