Shannon Hemauer
Comments
Hi! Thank you for responding.
I had looked at the ticket you mentioned before submitting my own–it was referring to the Samsung Galaxy, where I am dealing with the Amazon HD Fire.
My boys do not have the music pack, so it's not that.
Thank you for working on a fix.
Shannon
We fixed it! We reset my son's tablet to factory settings and repurchased/downloaded Minecraft PE and it let him into the program.