Same problem, created MCL-21941, support is almost useless. I've been waiting for 2 months, but progress stands still. For that, a bunch of messages of the same type that the reason is most likely in the game code, as if the launcher I have with an error in the code. And no matter how I sent them a sheet with errors, and did not prove that the problem is in the site, everything seems to be against the wall with my head
Same problem, created MCL-21941, support is almost useless. I've been waiting for 2 months, but progress stands still. For that, a bunch of messages of the same type that the reason is most likely in the game code, as if the launcher I have with an error in the code. And no matter how I sent them a sheet with errors, and did not prove that the problem is in the site, everything seems to be against the wall with my head