okay then, could anyone on Twitter please RT my posts:
https://twitter.com/ko2_11worldcup/status/1278321702750085122
https://twitter.com/ko2_11worldcup/status/1278320729453465600
Mojang studios is valued at $1.5B yet they cannot send us back our money or even reply. This is a massive scandal and I'm going to try my best to get it on national news at the BBC or even their consumer rights program, Watchdog.
Mojang Studio's have thoroughly messed up and haven't a clue how to apply maintenance to their store. It's a wild west free for all of cowboys selling broken games.
Not downloading anything else from that store until they introduce proper measures to protect their customers against this kind of theft.
I'm UK based too and purchased on PS4.I originally purchased Minecraft coins on PS4 Store then used those coins/tokens to purchase City Life 2.
Nit happy at all as I have no clue how to get my money back.
I tweeted the guy from Mojang but had no response. I gather that when they moved to Bedrock edition, Mojang took over support from Sony on PS4 and service has gone downhill rapidly.
There's a consumer rights programme on the BBC called watchdog. I urge everyone to contact them to highlight this theft
Is there any way to get money back from this? My son is devastated it doesn't work.
I have now contacted Watchdog about this as well as BBC News. This is a major organisation fleecing customers and essentially stealing.
I implore every disatisfied customer to contact BBC Watchdog over this at https://twitter.com/BBCWatchdog