We are having the same issue. Our child saved up for the preorder of this game, and now all of the bonus items are locked to my (parent) account. In the past 9 years of this console’s life, I can’t think of a single other game that has handled content (DLC, deluxe edition, preorder bonuses, etc) in this way. Can this be corrected systemwide, or is it possible to generate a promo code for those of us who are experiencing this issue?
I know it’s a small thing in the grand scheme of things, but it’s a big deal for the little ones who are most excited about your products.
Thom Trahan
We are having the same issue. Our child saved up for the preorder of this game, and now all of the bonus items are locked to my (parent) account. In the past 9 years of this console’s life, I can’t think of a single other game that has handled content (DLC, deluxe edition, preorder bonuses, etc) in this way. Can this be corrected systemwide, or is it possible to generate a promo code for those of us who are experiencing this issue?
I know it’s a small thing in the grand scheme of things, but it’s a big deal for the little ones who are most excited about your products.