mojira.dev

Timothy G

Assigned

No issues.

Reported

MCPE-231836 Game crashes/becomes unresponsive after loading Plausible

Comments

If this is helpful, Minecraft preview is working but normal Minecraft is not. It was like this before the Mounts of Mayhem drop as well.

Hi [Mojang] Mega_Spud (Jay),

I did find some of those events. I can provide you the contents of the General and Details tabs from one example.

General

 Faulting application name: Minecraft.Windows.exe, version: 1.21.124.2, time stamp: 0x691bc020
Faulting module name: Minecraft.Windows.exe, version: 1.21.124.2, time stamp: 0x691bc020
Exception code: 0xc0000005
Fault offset: 0x0000000000214150
Faulting process id: 0x3D60
Faulting application start time: 0x1DC5F31AE2364BA
Faulting application path: C:\Program Files\WindowsApps\MICROSOFT.MINECRAFTUWP_1.21.12402.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe
Faulting module path: C:\Program Files\WindowsApps\MICROSOFT.MINECRAFTUWP_1.21.12402.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe
Report Id: 4c00f26e-c66a-42c3-aa57-7fe8afb1af07
Faulting package full name: MICROSOFT.MINECRAFTUWP_1.21.12402.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: Game

Details

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" /> 
  <EventID>1000</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>100</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000000</Keywords> 
  <TimeCreated SystemTime="2025-11-27T00:07:05.9117650Z" /> 
  <EventRecordID>3742</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="21684" ThreadID="5620" /> 
  <Channel>Application</Channel> 
  <Computer>Timothy-Laptop</Computer> 
  <Security UserID="S-1-5-21-2325092232-3781454994-1125001509-1005" /> 
  </System>
- <EventData>
  <Data Name="AppName">Minecraft.Windows.exe</Data> 
  <Data Name="AppVersion">1.21.124.2</Data> 
  <Data Name="AppTimeStamp">691bc020</Data> 
  <Data Name="ModuleName">Minecraft.Windows.exe</Data> 
  <Data Name="ModuleVersion">1.21.124.2</Data> 
  <Data Name="ModuleTimeStamp">691bc020</Data> 
  <Data Name="ExceptionCode">c0000005</Data> 
  <Data Name="FaultingOffset">0000000000214150</Data> 
  <Data Name="ProcessId">0x3d60</Data> 
  <Data Name="ProcessCreationTime">0x1dc5f31ae2364ba</Data> 
  <Data Name="AppPath">C:\Program Files\WindowsApps\MICROSOFT.MINECRAFTUWP_1.21.12402.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe</Data> 
  <Data Name="ModulePath">C:\Program Files\WindowsApps\MICROSOFT.MINECRAFTUWP_1.21.12402.0_x64__8wekyb3d8bbwe\Minecraft.Windows.exe</Data> 
  <Data Name="IntegratorReportId">4c00f26e-c66a-42c3-aa57-7fe8afb1af07</Data> 
  <Data Name="PackageFullName">MICROSOFT.MINECRAFTUWP_1.21.12402.0_x64__8wekyb3d8bbwe</Data> 
  <Data Name="PackageRelativeAppId">Game</Data> 
  </EventData>
  </Event>

If you need any more information, please let me know

I just upgraded from version 1.21.123 to version 1.21.124 and the bug is still happening.

Any help you can provide would be greatly appreciated.

Hello @[MCQA] jKakub

My system specifications are:

Device: Dell G15 Gaming Laptop
Processor: AMD Ryzen 7 6800H with Radeon Graphics
RAM: 16GB
Graphics Card: NVIDIA GeForce RTX 3060 Laptop GPU

Here is the video you asked for:

[media: RecordingOfMinecraftProblem.mp4]

I am on version 1.21.123.

The error started happening when I migrated from version 1.21.122 to 1.21.123