This is happening with my daughters account too! Her little sister is muted and can't get unmuted and her friend is muted and can't get unmuted. It just automatically remutes it just like that! I have been working with customer service for months now and they said there is no estimate for it being fixed. It is a bug. I contacted Microsoft, Nintendo, Minecraft. I have spent money on the account and don't want to lose it. I hope they can fix the bug. She never muted or blocked her little sister (switch) so I don't know how this happened and her friend is on PC and they are muted and we can't unmute them.
YummyPandan
This is happening with my daughters account too! Her little sister is muted and can't get unmuted and her friend is muted and can't get unmuted. It just automatically remutes it just like that! I have been working with customer service for months now and they said there is no estimate for it being fixed. It is a bug. I contacted Microsoft, Nintendo, Minecraft. I have spent money on the account and don't want to lose it. I hope they can fix the bug. She never muted or blocked her little sister (switch) so I don't know how this happened and her friend is on PC and they are muted and we can't unmute them.