Spent weeks trying to figure this out. Exchanged I dont know how many e-mails with Mojang support, and they threw the problem to Microsoft, saying that there's nothing they could do. They just wanted to get rid of the problem. Shameful.
I tried re-installing the application, running it from a PS5, cleaning user data, creating a new Microsoft account, but nothing worked. My son just wants to play his worlds on both the PS4/PS5 and on his Switch. I just want to use the services that were advertised when I bought the game for both platforms. Not asking much, am I?
I'm completely confident that his account was never linked. In fact we created his gamertag minutes before we tried to link for the first time. Never worked. It may have something to do with his account being a family account, linked to my own. But I created a brand new account, as if he was an adult, and still got the same problem. This is ridiculous.
ajburlet
Spent weeks trying to figure this out. Exchanged I dont know how many e-mails with Mojang support, and they threw the problem to Microsoft, saying that there's nothing they could do. They just wanted to get rid of the problem. Shameful.
I tried re-installing the application, running it from a PS5, cleaning user data, creating a new Microsoft account, but nothing worked. My son just wants to play his worlds on both the PS4/PS5 and on his Switch. I just want to use the services that were advertised when I bought the game for both platforms. Not asking much, am I?
I'm completely confident that his account was never linked. In fact we created his gamertag minutes before we tried to link for the first time. Never worked. It may have something to do with his account being a family account, linked to my own. But I created a brand new account, as if he was an adult, and still got the same problem. This is ridiculous.