Same issue. Spent 40 minutes on the phone with Microsoft, no luck. Paid for realms plus, but it's expired on Windows and Switch. Can't access created realm.
Get this message "You are attempting to create a new realm but a prior purchase was found for renewing a realm. Would you like to apply that purchase now?"
Replying Yes or No to that message causes nothing to happen, realm still expired.
gimby
Same issue. Spent 40 minutes on the phone with Microsoft, no luck. Paid for realms plus, but it's expired on Windows and Switch. Can't access created realm.
Get this message "You are attempting to create a new realm but a prior purchase was found for renewing a realm. Would you like to apply that purchase now?"
Replying Yes or No to that message causes nothing to happen, realm still expired.