I recently encountered a serious issue with my 14-month-old realm. Until three days ago, I had no trouble downloading, replacing, or uploading my realm. However, now I’m unable to do so. The process begins with "Initializing Download," but quickly fails with an error message that simply says, "An Error has occurred," offering no additional options or guidance other than to click "Ok." I reached out to Minecraft support, but they could only refer me to this page.
I strongly urge you to investigate this issue, as it is having a severely negative impact on my community. Being able to download the realm for maintenance is crucial, yet I’m currently unable to do so, and I can’t replace my realm with the backups either. If my realm is targeted, I’ll be left with no choice but to continue playing on a damaged realm or close it and start anew, only to risk facing the same problem again.
I sincerley hope that you can provide me with an update as soon as the opportunity arises.
iIrishLad
Mojang Bug Team,
I recently encountered a serious issue with my 14-month-old realm. Until three days ago, I had no trouble downloading, replacing, or uploading my realm. However, now I’m unable to do so. The process begins with "Initializing Download," but quickly fails with an error message that simply says, "An Error has occurred," offering no additional options or guidance other than to click "Ok." I reached out to Minecraft support, but they could only refer me to this page.
I strongly urge you to investigate this issue, as it is having a severely negative impact on my community. Being able to download the realm for maintenance is crucial, yet I’m currently unable to do so, and I can’t replace my realm with the backups either. If my realm is targeted, I’ll be left with no choice but to continue playing on a damaged realm or close it and start anew, only to risk facing the same problem again.
I sincerley hope that you can provide me with an update as soon as the opportunity arises.
Regards,
Josh