mojira.dev

user-6d998

Assigned

No issues.

Reported

WEB-5718 Delete Account Fixed WEB-4702 Unable to open a support ticket Duplicate

Comments

Can replicate this issue. Heading to https://help.minecraft.net/hc/en-us/requests and after signing into a Microsoft account, it gets redirected to this empty page.

Seems to work for me aswell. I also noticed that they added a hcaptcha that needs to be solved before going to the page.

When sending a GET request to https://help.minecraft.net/hc/en-us/requests/new it seems to be still returning error code 403 rather than the 200 it used to return before the issue started

This issue seems to be occurring for every category & subject in the support ticket form.

I also get this error on both the requests page and the feedback page.