mojira.dev
MCL-14151

MCD - Failed to fetch the product metadeta

it wont let me install it. keeps failing to install. then failed to "fetch product metadata" overall it wont let me install and i cant play it. i've uninstalled the launcher, repaired it, restart my laptop, turned it off then on, i got a good internet connection. its been like this since yesterday when i bought it. i have enough space on my laptop so im not sure what to do.

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i have same problem and i don t know what i should do

 

 

I have same problem, keep failed. heres my log.

[media]

I have the same problem. Every time I tried it failed and sometimes the launcher even stops responding.

I dont know what to do.

same, re dl everything after clean unstall, reboot, re install, re log in, arriving to click play after the update and logging on xbox live (even for pc playa?) and the button turn out a little darker after the motion of mouse fake load.

I did everetting internet suggested: deleted in %appdata% and deleted in credential manager, and installed SP2 of win7. 
plz help

Hello, this is caused by a bad connection to our online services. A simple restart of the launcher combined with a good internet connection should fix your problem.

Hi,

The latest Dungeons Launcher version (2.1.15036) has an improved game installation logic, which should make it more robust and potentially mitigate issues like the ones reported in this bug.

Please let us know if you're still experiencing the same problems with game download and installation.

Finn

(Unassigned)

Unconfirmed

Retrieved