mojira.dev
MCL-16650

Unable to activate skin error appears after trying to apply skin

This error message presents itself when trying to apply a skin.

This issue was marked as fixed in MCL-15978 however there's been a recent increase of reports of this issue so I've made this ticket.

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Comments 13

skin works for me unless i click it 20 times. then it does this.

Hello! Please attach the skin you attempt to upload as well as the launcher_log.txt found in Minecraft Data Folder after you try changing skin. It will help us identify what is going on 🙂

I should probably mention that it also shows the same error when you exceed rate limiting by trying to change the skins too quickly, I think the launcher should show a clearer message when the user tries to switch between skins too quickly, and display a rate limit exceeded error instead of the generic unable to activate skin error.

 

I'm reffering to that part by the way.

[Error: 2021-01-28 14:54:32.0924342: Common_p.h(84)] Error while sending request to https://api.minecraftservices.com/minecraft/profile/skins
[Error: 2021-01-28 14:54:32.0924503: Common_p.h(97)] https://api.minecraftservices.com/minecraft/profile/skins responded with: Response code: 429 Response body: {
{{ "path" : "/minecraft/profile/skins"}}
{{}}}
[Info: 2021-01-28 14:54:32.0924982: NetQueue.cpp(482)] NetQueue: Action failed in finalization: https://api.minecraftservices.com/minecraft/profile/skins
[Error: 2021-01-28 14:54:32.0925049: SkinManager.cpp(480)] Failed to upload skin to minecraft services
[Info: 2021-01-28 14:54:32.0959591: NetQueue.cpp(537)] NetQueue: Starting net action https://sentry.io/api/2703928/store/
[Info: 2021-01-28 14:54:33.2552667: NetQueue.cpp(391)] NetQueue: Primary ip: 35.188.42.15, Host: sentry.io
[Info: 2021-01-28 14:54:33.2553181: NetQueue.cpp(466)] NetQueue: Action finished: https://sentry.io/api/2703928/store/
[Info: 2021-01-28 14:54:33.2553375: SentryAPI.cpp(119)] Rate limiting activated (429). Instructed to back off for 136 seconds.
[Info: 2021-01-28 14:54:33.2553511: NetQueue.cpp(482)] NetQueue: Action failed in finalization: https://sentry.io/api/2703928/store/

have this problem too. But when I do it, it happens with at least 50% of my skins

How do I get the launcher log? I use a mac by the way.

3 more comments

Does this issue occurs for specific skins or for all of them? Could you try 5 or more different skins from the ones that issue occurs on?

This ticket will automatically reopen when you reply.

i have tryed 5 skins and each time is didnt  work i tryed steve and alex and it worked 

i have my lancher log here

[media]

skin that's not working

[media]

launcher log

[media]

Im able to add the skin to my launcher, but can not actually use it. I am still able to use my older skins, but all the new ones do not work. (edit) The skins I tried were off of https://www.minecraftskins.com. When downloading a skin off there it originally trys download as a WEBP file, but I changed it to a PNG. In the end it still didn't work. On the other hand I tried a different site ( minecraft.novaskin.me ) and it instantly started as a PNG, which worked. So maybe its the first site specifically that isn't working right now? Then again I don't know why you would still be able to upload it, yet not use.

[MOD] Greymagic27

(Unassigned)

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