mojira.dev
MCL-18872

Minecraft Launcher after deletion profiles and settings files, creates them but doesnt want to load them.

Sometimes, when i run into problem with .minecraft folder, i delete it manually, EVERYTHING in there, this folder also contains Launcher data, after deleting launcher_profiles.json, launcher_settings.json, launcher_ui_state.json, and starting the Launcher again, the launcher generates them, but doesnt want to load them, which gives an error, installations also dont exist, even the stock ones.

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Have you checked in with Community Support to see if they can help solve it? You may link them to this report as MCL-18872.
Report back here with the support results please.

Hi there! 
Could you answer few questions regarding this issue, it will help with the investigation: 

  • Does this issue occur on the newest version of the Launcher?

  • Does this issue occur on minecraft.net website/MS store version of the Launcher?

  • Have you tried to install Launcher from the minecraft.net website/MS store?

  • Are you logged in in both Xbox app, MS store, and Launcher with the same MS account? 

  • Have you tried signing out of all your Windows Apps, and the signing in again?

  • Is your Windows and associated apps (Xbox app, MS store) up-to-date? 

  • Have you tried downloading 'Xbox Identity Provider' found here https://www.microsoft.com/en-us/p/xbox-identity-provider/9wzdncrd1hkw#activetab=pivot:overviewtab (or in MS store)?

  • Do you use VPN or any of the incompatible software on machine you try to log-in?  

  • Have you tried deleting whole .minecraft folder (copying data from said folder beforehand)?

  • Could you provide us with more in-depth repro steps? 

This ticket will automatically reopen when you reply.

Thomas

(Unassigned)

Unconfirmed

launcher-bug, launcher-error

Retrieved