mojira.dev
MCL-22747

Minecraft cannot verify account purchases despite internet connection

When I go to play minecraft, the play button is swapping back and forth from "Play Demo" to "Play Offline", even though I have internet connection, and I have purchased minecraft.

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migrated

Same, it's getting ridiculously annoying. I've reinstalled minecraft, the launcher, java, checked windows and driver updates, restarted computer and tried re-logging in countless time. Literally can't do anything, just sitting here going through countless posts with no solutions or help that I haven't tried already

migrated

yeah I am having the same problem and ive uninstalled mc about 5 time so far and have turned off my computer my router everything and it still will not work

migrated

Thank you for making such a detailed complaint. I came here to report the same issue and thought the launcher just made up a ticket for me. I've updated windows, double checked my Wi-Fi connections (2g and 5g), then I logged out and back into Mojang, tried uninstalling and reinstalling the launcher and then finally shut down my computer for a few minutes and still no luck.

[Mod] EVGENSYPERPRO

Thank you for your report!
We're tracking this issue in MCL-21713 and MCL-11510, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
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migrated

I am also having this problem. No luck  on either or my accounts.

migrated

(Unassigned)

Unconfirmed

demo, launcher, offline, purchase

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