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MCPE-101343

PS4 freezes at main menu

Since the 1.16.61 fix my playstation will load in then freeze on main menu screen and become unresponsive. I have tried everything but every time it will freeze once I get into menu screen. If it helps I have a ps4 edition disc which was then updated to bedrock.

Comments 4

@Jesse Kohn: thank you for trying to help. Iโ€™m not sure this is a duplicate because the reporter stated that it started in 1.16.61, and that she is getting to the menu.

Thank you for your report!
However, this issue has been temporarily closed asย Awaiting Response

Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter).

Also, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:

Steps to Reproduce:
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Observed Results:
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Expected Results:
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If your ticket does not look like the example givenย here, then it's likely to be closed as incomplete.

This ticket will automatically reopen when you reply.

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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.

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Jessica Clark

(Unassigned)

Plausible

PlayStation

1.16.61 (PS4)

Retrieved