Hello
we recently bought both toy story and pirate of the Caribbean mash up packs and they have the same issue: the controllers don’t show on the screen.
thank you for helping us with this problem.
Comments 5
Hello.
yes we are still having the same issue. HUD controls are not hidden in settings.
In fact they are not hidden when you first go on the world but they always disappear after less than 5 minutes play...
We have the same issue on the Fire. Toy Story Mash Up will not load properly. We tried it many, many times, including creating the world multiple times. It appears to be loading, it plays the music and you can see Andy’s room, but the arrows and buttons only show up on the screen briefly and then disappear. It doesn’t show any inventory or hearts or your hand or anything. It only shows the picture of Andy’s room with the blocks appearing and disappearing. Sometimes you are able to change the view a little, but that’s it. Please let us know what we can do so it works.
Thank you for your report! And sorry for the late response.
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If so, can you add it to the affected versions?
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Are you still having this issue? Do you have the HUD controls hidden in the settings?