mojira.dev
MCPE-107209

Kindle Freetime unable to sign in or create worlds

On our freetime account we are unable to create worlds or sign in to Microsoft account. Sign in just hangs. Worlds created are corrupt. 

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migrated

Fixed issue. Had to go in to app settings and allow extra permissions that were not needed before update

GoldenHelmet

Thank for your updating us on how you resolved the issue.

migrated

We do have the same issue on one of our Freetime Kids tablets. We have two of it - one is fine and everything OK - the other one is not working even we installed the game on both tablets at the same time. Changing the settings does not help. The game only works properly on my adult profile - not on the Kids. 

GoldenHelmet

I am going to re-resolve this ticket as a duplicate of MCPE-107503.

@Amanda Anderson: would you be able to comment on that ticket with detail about what settings you changed to resolve the issue?

migrated

Resolution:

From freetime account:

Settings, manage storage, internal storage, apps & games, minecraft, under permissions change setting to allow "contacts and storage"

GoldenHelmet

Thank you!

migrated

(Unassigned)

Unconfirmed

Amazon

Kindle Fire HD8

1.16.100

Retrieved