Recently I have run into a problem involving the MC store after the last update. It takes multiple tries to connect to the MC store and I can't view very much before it freezes/crashes the game and takes several minutes to load as well. While the problem had been going on for sometime it used to be all I needed was to restart the game but now even that doesn't work a lot of the time and I have to redownload the game entirely. while this reset doesn't affect the save data it does take some time to redownload everything (45 minutes to a little over 1 hour). I have at times had to give up and wait a couple hours before trying again which helps but not very often. I am unsure if this will help at all but I'm using the Nintendo Switch Lite (not the regular Switch)
UPDATE: problem is still ongoing. it hasn't gotten much better since the last forced update and I have basically given up on being able to view the items anymore. the pictures load and everything after a couple attempts but still wanting to actually view what's in the packs is something I am still unable to do without it freezing/crashing. every now and then I can view a couple things but that's it. I've since decided to reinstall MCPE android version for shop viewing.
UPDATE 2: shop loads now but I'm only seeing 50-75% of the new content coming out weekly. It takes several tries for me to be able to see all the available content at once or at times it can take a few tries before I am able to see all the new content.
Comments 7
issue has significantly worsened since last post. plz reopen this ticket. I can't even load the shop anymore and all attempts to open just sits on a load screen or it says I can't connect even though internet is fine.
Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?
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I am still having the problem seeing all the content at times. The situation has not improved or gotten worse. It has stayed the same.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
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Does MCPE-88185 describe this issue?