I'm counting support for months and nobody helps me! They don't answer me, they don't contact me, they throw me from one support to another and nothing is resolved. My cell phone Xiaomi redmi note 9s It doesn't host my worlds for my friends, they can't get in !! I did the test on other devices using my account and everything working normal, only on this cell phone it doesn’t work and no one from the support Help me with that! I am very dissatisfied, I paid for the game and the worlds within it, and I can't enjoy it. Help me !! Please i ask you
Comments 3
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Are you trying to host the game on cellular data? If so, this is tracked as MCPE-44422.
Have you tried the suggestions listed in MCPE-36190.
I would also recommend that you visit Community Support for help, as this bug tracker is not a technical assistance site.
If you are not able to resolve the issue with help from Community Support, and the tickets mentioned above do not seem to apply, please clarify the Description section above, using this format:
Steps to Reproduce:
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Observed Results:
(briefly describe what actually happens, including exact message(s) shown)
Expected Results:
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This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you add information. Please follow the format shown and include all sections (steps, observed, expected). Tickets that do not contain all of the requested information may be closed as Incomplete.