I just bought and installed the Minecraft application via Google Play Store. I attempted to run and play but the application won't load past the black-white loading screen (refer to the video attached).
I have published a review on it. Seems like other users of Galaxy S21 Ultra encountered a similar problem.
In an attempt to make it work (but still failing), I have tried the following methods:
Clear data and cache of the application.
Re-installing the application thrice.
Restart the device.
Soft-reset the device.
Hard-reset the device.
Uninstall other applications, leaving basic applications pre-installed on the device.
Change between mobile data and wifi while downloading/installing/running the application.
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[Mod] EVGENSYPERPRO
Can you tell your Galaxy S21 Ultra running Android 11? Right?
Also try to enter minecraft after waiting about 15 minutes. It looks like this is a delay on devices running android 11)
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Yes, it's running on One UI 3.1 that is based on Android 11.
I immediately attempted as you have suggested:
Reinstalled it and leave it 'brewing' for about 15 minutes 'untouched'. Then, I tried running it. However, the problem persists.
Still stuck at the initial loading screen.
[Mod] EVGENSYPERPRO
@unknown
That is, it did not start as indicated in this report? MCPE-117751
Video: https://bugs.mojang.com/secure/attachment/379573/screen-20210213-132119.mp4
Right?
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@unknown
I can say, it is not similar as indicated in that report.
The difference is that the loading screen doesn't seem to load anything. I tried leaving it for 30 minutes and the progress bar is stuck at the initial point. While in the shared report, it is loading but slower than normal.
Although, I may try to extend it up to 2 hours to make sure of this issue.
Update: Tried running the game for 2 hours. Yes - It still stuck at the loading screen without any progress, unlike the other report.
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Update!
I tried re-running again (every day since I reported this issue) and out of a sudden, it's working for ONCE (I even got myself logged in to Microsoft account) and problematic again on the second run onwards.
I checked the version is still 1.16.201.01.
I could not reproduce the working result of the first unexpected working scenario.
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Is this still an issue in the latest version? If so, can you add it to the affected versions?
[Mojang] Mega_Spud (Jay)
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
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