Hi!
The problem is that my content is not loading. So it`s probably still there on my account somewhere in the system, but I can`t access it from any device. Not from my iPad, not from my PC. Does not help to reinstall.
The issue is NOT temporary like suggested in MCPE -59159. I've had this issue for several months now, and it is preventing me from using everything that I have purchased.
One time my character skin was visible for half a second but then it was gone again and nothing could load again.
This is what it looks like when it is not loading. Sending you my screenshots.
Thank you for helping.
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It's not working on any platform for me. Is that because I equipped something that was temporarily available to me, and now I can't load it to remove it you think?
This issue has already been reported. DuplicateΒ MCPE-103893.
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We're tracking this issue in MCPE-102994 and MCPE-103893, so this ticket is being resolved and linked as a duplicate.
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I reported this bug as well about a year ago, I also told them one of the causes. There are a couple.
explanation:
Windows 10, Xbox (all consoles), and Android all use the same store achievements unlocks for clothing items and emotes.
Many of these are not currently in parity with iOS, Switch and PS4/5 (Items/Emotes not available on those platforms).
Trophies and Achievements between Xbox account and merged PSN accounts do not sync achievements, and as such, you can have 100% platinum on PS4\5 and only 30% complete achievements on Xbox (gained only when playing on XBox, Windows 10, or Android), despite accounts being linked by the game itself.
Android, Windows 10, and Xbox has unlocks for Items and Emotes that are not available on other devices, which throws off parity, so if you equip a clothing item or emote from an Xbox based achievement (Android, Xbox, Windows 10 only) and do not unequip the item or emote before logging into your PS4/5, iOS, Switch device, then your character will fail to load due to iOS, PS4/5, Switch not having those unique items on those platforms (out of parity).
For your character to load on every device, you must wear clothing items and/or equip emotes on that are common between all device platforms, skipping achievement unlocks from the Xbox based achievements that are unique only to Android/Windows 10/Xbox console.
This is a parity issue that Mojang has yet to address in addition to the Trophy/Achievement parity needed between PS consoles or other devices and Xbox/Android/Windows 10, specially when accounts are linked in Minecraft.