I can't believe how buggy this is. We bought a new Xbox series S. I thought it would be fun to play Minecraft on the new system. I was wrong. Upon trying to sync the data from the old Xbox it just keeps failing. The newest save it loaded was one from 2 years ago. I have about 15 saves and it got less than half of them. It also cannot load any characters between them. If I edit a character on one, it can't load the character on the other Xbox. My phone seems to handle the changes just fine. I've tried everything. Deleting the apps, clearing the caches, hard resetting the consoles, deleting the app. Nothing has touched it so I'm stuck not being able to play on my new system. I don't know what else to do. I'm losing the motivation to play the more I try to fix it.
Comments 8
On my new Xbox series S, when I start Minecraft, it tries to sync the user data. Sometimes it pops up with the error that my other Xbox is taking a long time to sync to the cloud. Then it gives me the choice to sync the last known save data or to keep waiting. Sometimes no matter how long I wait the message never goes away. Sometimes it says it once and when I press keep waiting it says it synced and then goes away. Sometimes it doesn't pop up at all. Regardless of what it does when it starts or what errors it shows the saves remain exactly the same. I guess the only solution people have found is to pay for a realm and transfer their worlds one by one. If that's what I really have to do I suppose I will but I'd rather just be able to sync the save data. Perhaps I can just transfer one using a flash drive if I'm lucky.
Can you check the sync status from your old Xbox? There should be a way to see if all of your worlds are sync'd from there before trying to update from your new Xbox.
Please take a look at https://support.xbox.com/en-US/help/games-apps/troubleshooting/cloud-storage-sync-error-messages and the FAQ from there to see if that helps.
You might also want to visit Community Support for help.
I've read through that before and unfortunately it doesn't help at all. It just tells me to pick one or the other, but neither make anything new happen. Upon trying to look up how to force my save to sync to the cloud, I guess they're all supposed to sync automatically and can't be forced to do so. I really don't know what else to do.
So after leaving both Xbox consoles on and signed in for 2.5 hours after constantly switching and playing Minecraft on both and pressing try again for the syncing dozens of times it finally synced at least the one save that I wanted the most. It got most but not all of them. This is still a problem for everyone experiencing it but at least I know it's possible to recover some of them. The character glitch still persists. I can't see any between any of my consoles besides my phone or the console that I made the character on. That's really annoying. But oh well, I'll remake my character one more time and never touch it on another console. Hopefully I don't run into any other issues.
This goes further than a sync issue for me.... My console is stuck with 1.17 and won't show any later versions...
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However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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When you say "Upon trying to sync the data from the old Xbox it just keeps failing.", what do you mean? Are you getting error messages, and if so, exactly what messages are shown? It is more helpful to say what does happen (even if that is "nothing") than that it "fails" or "doesn't work" with no details.
Can you check the sync status from your old Xbox to make sure all of your worlds are synced?
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