After 1.21.1 Hotfix rolled out today, all custom skinpacks of any kind seem to be completely unopenable in the dressing room, meaning when you press the “+” button to attempt to open them, they do not physically open. This issue is happening on multiple platforms, is only happening with custom skinpacks, not marketplace skinpacks, and may be tied to issues with the character creator.
To quickly reproduce this:
Download the attached skinpack to this ticket and add it to your game manually by adding it to your skin_packs folder in your MinecraftUWP folder
Launch the game
Once in the main menu, open the dressing room
Press the classic skins button (the green coat hanger)
Once you’ve located the added custom skinpack, press the plus button to attempt to open it
Observed Results: The custom skinpack does not open and allow you to view all of the skins in the skinpack upon pressing the plus button like it’s supposed to
Expected Results: The custom skinpack is supposed to open and allow you to view all of the skins in the skinpack upon pressing the plus button
Linked issues
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I have somethings to add (v1.21.1)
It opens the upper skin pack, instead of the one you actually clicked, but only if the upper one is not a custom skin pack, as you can see in the "Creator-bug.mp4" file I uploaded.
I have somethings to add (v1.21.1)
It opens the upper skin pack, instead of the one you actually clicked, but only if the upper one is not a custom skin pack, as you can see in the "Creator-bug.mp4" file I uploaded.
After adding several custom skinpacks to my game, I’m now inable to open several of my owned marketplace skinpacks as well, specifically skinpacks towards the upper half of my skinpack row in the classic skins section of the dressing room.
This issue with custom skinpacks specifically being unopenable has been an issue before, was apart of a larger issue with the character creator as a whole (MCPE-180881 and MCPE-180517), and was able to be fixed by Mojang without a version update/hotfix needing to be rolled out.
I can also confirm the comment by PlayerBrasil13, when I press the open button to open any of my marketplace skinpacks towards the bottom of my skinpack row while having custom skinpacks towards the top of my skinpack row, it seems to open a skinpack different to the one I pressed the open button to open. Additionally, I also experienced a loading circle before eventually seeing an error code when attempting to open one of my marketplace skinpacks. I’ve attached 2 additional videos and a screenshot of these issues.
The classic skins section of the dressing room as a whole seems to be having numerous problems right now.
This is a duplicate of MCPE-181194
@KR_ the difference is; their report/issue was only affecting old 1.21 previews of the game, and was fixed in 1.21.10 Preview (clear as day added as a fix version in their report.) It never made it to the live game when 1.21.0 released and only remained in old 1.21 preview versions. The issue surprise arrived to the live game out of nowhere yesterday morning with 1.21.1 Hotfix, making the issue slightly more urgent especially since all custom skinpacks are affected now and hence why I made a new report.
The fact remains that the same issue that was reported is still occurring and that it's only been officially fixed in the previews. Unless Mojang failed to mention in the changelog that the bug(s) originally described in that report were fixed in the 1.21.0 release, the bug made its way into the official release and was possibly exacerbated by the hotfix.
Just because you and other players may have only started experiencing the issue after the hotfix doesn't mean it never existed or occurred prior and went unreported.