Character creator is broken again

Appears to be fixed in latest preview. 

This issue is now live in the main game as of 1.21.1 Hotfix yesterday and now makes any and all custom skinpacks that players add to their games completely unopenable when pressing the button to see all of the skins in the custom skinpack. My duplicate MCPE-183135 has some more information on this.

As for:

• Character is animated when entering any of the tabs or categories despite the "Screen Animations" setting being turned off.

This has been flagged as design, since screen animations setting does not manage persona animating - it manages menu screens sliding in and out. 

As for:

• Character is animated when entering any of the tabs or categories despite the "Screen Animations" setting being turned off.

This has been flagged as design, since screen animations setting does not manage persona animating - it manages menu screens sliding in and out. 

That refers to the screen pop-in, not the regular animations for changing pieces.

Also, it's affecting the previews again.

According to ADO (1238836) the paperdoll is not managed by this setting and is not supposed to be. 

According to ADO (1238836) the paperdoll is not managed by this setting and is not supposed to be. 

It used to, before the character creator broke and when it was temporarily fixed.

Almost all behavior can confirm for me in Release 1.21.1 on iOS, but for first behavior, I could not reproduce, it maybe was platform specific, and for second behavior, only items and emotes that were default included are missing for me but none of capes I had were missing. Additionally I have discovered that if I stayed idle with uncached items, they won't be loaded until it had some input, and the tab sometimes reloads on it's own, and would sometimes even refuse to be loaded when entered, requiring an exit and re-enter.

However it had pages and there are more items to preview, so FOMO (Fear of Missing Out) on mine was removed for some items and so less obvious as there were less items that would be taken down in a month or two.

Edit: Can confirm on @unknown's comment, upon that, I wanted to see if Legacy Skin Pack was selectable in Classic skins tab of Dressing Room, and turns out, I can't, however one of workarounds from MCPE-180517 and MCPE-180885 which was by equipping the skin from Marketplace still works, but not for skins from Super Mario Mash-up Pack in Nintendo Switch, as the mash-up pack was not available on My Contents from Marketplace, and it's not searchable, it would only be done by working around to the last good UI, which I cannot access in this version, even via ones I've mentioned in these bugs I've commented on, so those skin pack is effectively locked out of being equipped if not equipped prior update. Plus, it also affects Body part of Character Creator, most notably items that were used by character presets (that resembled the 9 default skins in Java counterpart).

Edit 2: as for MCPE-183307, which is that MINECON 2016 Skin Pack (and Legacy Skin Pack as said above for request) can't be loaded thus missing in Character Creator, I still suspect them and Super Mario Mash-up Pack were missing in Character Creator because they weren't available to be purchased from Marketplace (in recent days), still, you can workaround the issue for MINECON 2016 and Legacy Skin Pack but not Super Mario Mash-up Pack.

Edit 3: as it now affects 1.21.20 (until another backend change there), I managed to find out this bug enabled workaround for Switch players who cannot play multiplayer via Super Mario Mash-up Pack but to have them equipped since former versions, however like previous, equipping one in current version without backend change is impossible.
Reproduction steps can be found here

Edit 4: Affects 1.21.30 (until another backend change), Can reproduce the first symptom, and the workaround from Edit 3 can be performed. Erased Edit 1 to reduce clutter.

A similar phenomenon has been confirmed on my PC (including the preview version). My PC had the problem shown in the table above. Additionally, there are cases where the Marketplace L-404 error occurs. On Switch, there is a bug where Mario skins are not displayed in the list.

6/25（JST）　I confirmed that it was fixed by updating the server side or without any Minecraft client updates. Thank you for your response.

7/22  I'm having issues with 1.21.20.23

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It seems that the problem has returned in the preview version?

I also found that the preview version of the dressing room cannot be synchronized with the official version of the dressing room. I am not sure whether it is caused by this error or there are other errors.

This seems to be fixed again now in the latest Preview.

Seems this problem has came back for the second time in 1.21.30, but I can only experience this on iOS and Windows and not Nintendo Switch.

Experiencing again myself on Windows Minecraft version v1.21.30/1.21.31. Mojang, WHY does this issue keep resurfacing?? It seems to frequently resurface with version update releases, and is something that can indeed be fixed on a server side through background changes without the need to rollout a hotfix as it’s already been done numerous times before now. 

This phenomenon occurs on the PC preview, Switch, and Android devices.For some reason, it does not occur on the official PC version. The official version is 1.21.31. The same phenomenon as in 1.21.1 is occurring.

Issue returned in Version 1.21.40.

this really show be a priority fix ngl...

Was fixed again for a bit and has now returned in 1.21.40/41 Hotfix. :/

Present too in the recent 1.21.44, in Android and PC, I hope it gets fixed after all those new UI changes

Present too in the recent 1.21.44, in Android and PC, I hope it gets fixed after all those new UI changes

Was fixed momentarily this morning with 1.21.44 before breaking again, and it seems to be inconsistent, it’s fixed and fully functional for brief moments sometimes and then isn’t again. It’s like they’re trying to roll the fix out on the server side but it’s just not properly rolling out. I was told by someone that it may also be CDN cache, app cache, or there are servers in rotation running older code which means it doesn't serve the fixed dressing room / character creator

The latest preview is also affected by the way

This seems to be related to MCPE-186295 which I've been experiencing in 1.21.41 and the other hotfixes following it.

The name of this report needs to be changed to “Character creator and dressing room are broken again” as this issue goes far outside of just the character creator

Still a present issue in the latest preview and 1.21.44. What exactly is going on? Typically this issue has been fixed within a few days through back-end updates in the past but now we’re week 2 going on week 3 soon with no fix. Does Mojang have any update/information to provide on this? Getting worried. Custom skinpacks are completely unopenable

For those that need a temporary work-around on consoles, it appears that when you set your device offline/disconnect your device from the internet, launch Minecraft, open the dressing room, and reconnect your device to the internet while in the dressing room, after a few seconds, the dressing room and character creator become fully functional as they were prior to becoming broken. However, as soon as you exit the dressing room and return to the main menu, the dressing room and character creator will be in their broken states when you open them again. This means that you basically have to disconnect and reconnect your device to the internet each time you load up the game in-order to access the dressing room and character creator in their non-broken states. 

This workaround works for me on Xbox, I’m unsure about other platforms.

One of workaround worked for Nintendo Switch, but can't be performed on Windows and iOS as far as I tested.

This is odd in terms of these but may be since I often use cellular. But along with the custom skin packs bug, all custom skins switch to the default arm type even if slim armed originally upon restart. Custom skins also won't let me switch them for a new one within a server/realm/world with multiplayer enabled, claiming the device doesn't allow it even though it originally did and should still. Only way is on the game menu  or by turning on airplane mode to enter a world, which is a problem for when on a realm mainly. This also seems only on here and not on Windows upon testing it.  (iPhone 11     iOS 17.7.1      Ver.1.21.44)

@unknown The bug where the skin that had slim arm set gets reset to wide arm on game reboot is being tracked on MCPE-186591, it does not relate to this bug. Another where you weren't allowed to upload imported skin while on multiplayer is being tracked on MCPE-187719 and that (MCPE-187719) relates to this bug.

Hi!

Can anybody pinpoint what the current issue is and upload a video showcasing the issue?

@Zgajak Hi there. The current issue being experienced is that any custom skinpacks containing a custom manifest / manifest that doesn’t belong to a marketplace skinpack cannot be opened in the dressing room, meaning, pressing the plus button in an attempt to open the custom skinpack does not work. All custom skinpacks are unopenable, while marketplace skinpacks are openable. The game seems to detect whether a skinpack contains a custom manifest to it now, and if the skinpack does contain a custom manifest, the game refuses to let you open it. Here’s a video showcasing: https://youtu.be/ocsrMyW3P60?si=OHwN0vFvFMkSiIon

The only solid way around the issue right now for those on non-console devices is to replace your custom skinpack’s manifest with a manifest to a marketplace skinpack, and then throw your skinpack into premium_cache -> skin_packs where marketplace skinpacks are stored this way the game fully reads your skinpack as a marketplace skinpack and allows it to become openable again. Make sure you obviously download whatever marketplace skinpack the marketplace skinpack manifest belongs to as well. 

I’ve additionally gone ahead and attached the manifest to the marketplace skinpack called “1st Birthday Skinpack” by Mojang Studios, for those that would like to attempt the steps mentioned in my previous comment. 

@unknown Same issue as exhila but I have found more as of 1.21.44 and 1.21.60.21.

• In Classic Skins, Various skin packs (that cannot be purchased in recent days) are missing, this symptom also affects skins from the Super Mario Mash-up Pack (currently Nintendo Switch only) (MCPE-183307) (see "2024062213032900_s.jpg" from AniMario)

• In Classic Skins, viewing all the skins from Marketplace sometimes lead to nothing (can pinpoint which skin packs were affected more reliably if performed in 1.21.60.21 Preview), for example Dungeons Hero Skin Pack, which cannot be purchased for new owner recently. (see

• )

• Switching between Classic skin and Custom Character does not also switch the character model on the right consistently. (see "Character not switching consistently.jpeg" and "Skin not switching consistently.jpeg") while testing on 1.21.44 Hotfix.

• Importing custom skin while on multiplayer seems to be disallowed (iOS only as far as I tested) (MCPE-187719) while testing on 1.21.44 Hotfix.

There is a symptom that can only be found in 1.21.60.21 Preview for now:

• Marketplace loading screen loads forever when offline, even on the Dressing Room, disallowing even swapping characters or skins while offline (since 1.21.60.21 Preview) (MCPE-188521, iOS only as far as I tested, seems to be blocked by MCPE-188522 on the rest)

However, there are symptoms that seem fixed in 1.21.60.21 Preview (But not 1.21.44 Hotfix):

• In Classic Skins, Button to view all skins from imported packs does not work (can’t open custom / imported skin packs) and it can shift the button down affecting the ability to view the skinpack from even the Marketplace. (being duplicated for the most) (various workarounds have been put, including this for non-consoles and that for consoles) (for proof of fix in 1.21.60.21, see

• )

• Custom character spins when edited, but stops after very short time (even when Screen Animations was enabled), although it pops up with a toast “Your character has been saved” while testing on 1.21.44 Hotfix. (see

• ), Classic Skin spins fully though.

• In Character Creator, selecting the item that the character equips loads forever, requiring to select another, and then reselect the one equipped. (see

• for the symptom in 1.21.44 Hotfix)

Update: Wow you developers fixed things faster than I tested, I just found that the symptom where selecting the item that the character equips loads forever seemed fixed in 1.21.60.21.

Update 1: To see if your Dressing Room was the broken one (like this), enter the Dressing Room and see if it requires further loading (the loading icon / loading screen), or see if the background was transparent.

Can confirm custom skinpacks are openable again in 1.21.60.21 Preview. But some of the smaller issues with the character creator/dressing room are still present. Additionally, custom personas added to the game folder on Windows appear to still not show in the classic skins section of the dressing room in-game. Regardless, thank you for fixing the custom skinpacks issue Mojang.

A few of these issues were fixed with 1.21.50 this morning, including the custom skinpacks not opening issue.

there one more issue. When you set it to thin arm skin and re-enter the game, it will become thick arm skin again