Hi, after switching from Bedrock to GDK it started crashing, UWP My version works fine, but the latest preview crashes on a black screen when I try to launch it. What should I do? I have the latest drivers, but maybe my graphics card isn't very good (the integrated one)., but I don't want to lose access to new versions, since most likely due to this error I won't be able to play after the release 1.21.120
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Unfortunately, reinstalling didn't help. My video card has the latest drivers installed, and I only have Windows antivirus software that doesn't block the app.
And yes, I want to know if Bedrock will continue to be distributed in the UWP in future updates? If Bedrock goes to the GDK, will I lose access to the game
Thank you for your response!
Could you please answer a couple more questions regarding this issue:
What are your computer specification.
What kind of drivers are you using?
Could you attach a DxDiag report without your Personally identifiable information here?
This ticket will automatically reopen when you reply.
Yes, of course, I'm using a not very powerful build on a Cor 2 Quad, with integrated graphics Intel HD Q43/45 Chipset, But in a regular bedrock with UWP This computer feels good, in the picture I showed DxDiag
Same for me, has not been able to load Preview on Windows 11 both from the launch app and by opening Preview app by itself since the last update. All Windows system and drivers are updated. I have also uninstalled & installed the Preview & even the Launch app but it still crashes once it starts loading.
Hi there!
Could you please answer a few questions regarding this issue?
Does this issue still occur after reinstalling the game?
Could you check if all your drivers are up to date?
Could you check if you antywirus did not block this application?
Can you record and upload a video of this issue?
This ticket will automatically reopen when you reply.