When I open minecraft on my Xbox and join a world it disconnects from Xbox live

I'm not sure if its the same for you, but I have a similar issue, with V 1.2.1. Installed this version only yesterday.

+The problem for us are: +
1) This is on Xbox One S
2) In our case this problem is happening on my sons profile:

• My profile has a Xbox gold subscription ( and I dont have this problem/issue on my profile)

• The Xbox is set as the Home Xbox,

• On my sons profile on the same xbox, then this problem occurs, its as if it its not seeing the home xbox gold subscription of the main profile/home xbox
  3) My sons profile has no restrictions for online play, "Minecraft Xbox One Edition" online play works fine on my sons profile , he can play online, invite friends, play multiplayer games, etc all works in Minecraft Xbox One Edition
  4) Other games online play works without issue on my sons profile.

More detail about the issue/error:

• The msg is visible when you are in a local World

• When you press the "start" button on the xbox one s controller, you get the "Resume Game, Settings, Achievements, How to Play, Save & Quit" menu, and on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world."

In addition to this is that on the first screen (Worlds/Friends/Servers):

• On the Worlds tab it says "We could not connect to Realms right now. We will try again soon",

• On the Servers Tab I can see 3 Servers, and when I try to connect to the first 2 servers (InPvP or Mineplex) the following message appears "Xbox Live Profile Required", then it disconnects and is back at the same screen where you select a server (or use the LB/RB to choose Worlds/Friends). If you try again to connect to the same server you get a different msg: "Disconnected from Server", and if you try again you get this message:"You Must be logged into XBL!"

• If I choose the 3rd server "Lifeboat Network", then it connects and we play against other players online in this world!!!!
  -Yet then when I then go to one of my own worlds (yes its set as multiplayer game), and you press the "start" button on the Xbox one s controller, on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world." (When i'm not disconnected from Xbox live)

I'm not sure if its the same for you, but I have a similar issue, with V 1.2.1. Installed this version only yesterday.

+The problem for us are: +
1) This is on Xbox One S
2) In our case this problem is happening on my sons profile:

• My profile has a Xbox gold subscription ( and I dont have this problem/issue on my profile)

• The Xbox is set as the Home Xbox,

• On my sons profile on the same xbox, then this problem occurs, its as if it its not seeing the home xbox gold subscription of the main profile/home xbox
  3) My sons profile has no restrictions for online play, "Minecraft Xbox One Edition" online play works fine on my sons profile , he can play online, invite friends, play multiplayer games, etc all works in Minecraft Xbox One Edition
  4) Other games online play works without issue on my sons profile.

More detail about the issue/error:

• The msg is visible when you are in a local World

• When you press the "start" button on the xbox one s controller, you get the "Resume Game, Settings, Achievements, How to Play, Save & Quit" menu, and on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world."

In addition to this is that on the first screen (Worlds/Friends/Servers):

• On the Worlds tab it says "We could not connect to Realms right now. We will try again soon",

• On the Servers Tab I can see 3 Servers, and when I try to connect to the first 2 servers (InPvP or Mineplex) the following message appears "Xbox Live Profile Required", then it disconnects and is back at the same screen where you select a server (or use the LB/RB to choose Worlds/Friends). If you try again to connect to the same server you get a different msg: "Disconnected from Server", and if you try again you get this message:"You Must be logged into XBL!"

• If I choose the 3rd server "Lifeboat Network", then it connects and we play against other players online in this world!!!!
  -Yet then when I then go to one of my own worlds (yes its set as multiplayer game), and you press the "start" button on the Xbox one s controller, on the right hand side of the screen it says "Current World", and a message below it : "Oops! You were disconnected from Xbox Live To invite more players, reopen your world." (When i'm not disconnected from Xbox live)

I chatted with Xbox support and troubleshooted this issue, we did the following to resolve this on my Xbox One S:

1. We removed my sons profile completely from the xbox (this is the affected profile, we left my profile on the xbox - which is the one with the xbox gold membership)

2. Then we turned the Xbox off by pressing the power button on the Xbox for 10 seconds

3. Removed the power cable from the Xbox for 1 minute

4. Turned the Xbox back on again

5. Added my sons profile back onto the Xbox

6. Started Minecraft, and hey Presto" online multiplayer works, the disconnected message is gone, he can invite his friends and Realms are now available

The Xbox support guy (Ryan) recons it is something to do with my sons profile not picking up/linking properly with the main member/profile's gold subscription, and removing the profile as per the steps above and then adding it establishes the connection to the main member's gold membership.

This resolved the problems for us and it all now works.

Note: I was initially hesitant to remove my sons profile completely from the Xbox, and the Xbox support said that his saved games/worlds/etc are saved in the "cloud" and will be there when you add the profile back to the Xbox - my fears were false and his saved games/worlds were there to download again in Minecraft and also the same for his other games.

I chatted with Xbox support and troubleshooted this issue, we did the following to resolve this on my Xbox One S:

1. We removed my sons profile completely from the xbox (this is the affected profile, we left my profile on the xbox - which is the one with the xbox gold membership)

2. Then we turned the Xbox off by pressing the power button on the Xbox for 10 seconds

3. Removed the power cable from the Xbox for 1 minute

4. Turned the Xbox back on again

5. Added my sons profile back onto the Xbox

6. Started Minecraft, and hey Presto" online multiplayer works, the disconnected message is gone, he can invite his friends and Realms are now available

The Xbox support guy (Ryan) recons it is something to do with my sons profile not picking up/linking properly with the main member/profile's gold subscription, and removing the profile as per the steps above and then adding it establishes the connection to the main member's gold membership.

This resolved the problems for us and it all now works.

Note: I was initially hesitant to remove my sons profile completely from the Xbox, and the Xbox support said that his saved games/worlds/etc are saved in the "cloud" and will be there when you add the profile back to the Xbox - my fears were false and his saved games/worlds were there to download again in Minecraft and also the same for his other games.

Update: This issue is not resolved, The issue returned with the same symptoms! Is anyone at Mojang/Microsoft looking at this?

This time I did not remove my sons profile, what I did:

• Turn off the xbox by pressing the power button on the xbox for 10 seconds.

• Pull out the power cable from the Xbox

• Wait 1 minute, then plug the power cable back into the xbox and turn on the xbox

• Logged into my sons profile and it was working again (not sure for how long, i post an update on how frequently this happens)

Note: On my profile this problem does not happen at all (my profile is the one with the Xbox Gold subscription), and issue does not happen at all on the old Minecraft Xbox One edition

Update: This issue is not resolved, The issue returned with the same symptoms! Is anyone at Mojang/Microsoft looking at this?

This time I did not remove my sons profile, what I did:

• Turn off the xbox by pressing the power button on the xbox for 10 seconds.

• Pull out the power cable from the Xbox

• Wait 1 minute, then plug the power cable back into the xbox and turn on the xbox

• Logged into my sons profile and it was working again (not sure for how long, i post an update on how frequently this happens)

Note: On my profile this problem does not happen at all (my profile is the one with the Xbox Gold subscription), and issue does not happen at all on the old Minecraft Xbox One edition

I am having a similar issue. This issue is definitely not resolved. I have tried everything and nothing helps. We have 3 Xbox ones. 2 are normal and 1 is Xbox one s. My wife and I both have gold. I can log into minecraft and join the realm every single time on all 3 xbox ones. My wife can log in and join a realm on the 2 normal Xbox Ones but every time she tries to join on the Xbox One S it gives the error "we could not connect to realms right now. we will try again soon". This Xbox one S used to be my home Xbox but it is not anymore. It is actually my wife's home Xbox. I very other game seems to work perfect for her except minecraft. Which is our most played game. Very disappointing this has not been fixed.

I am having a similar issue. This issue is definitely not resolved. I have tried everything and nothing helps. We have 3 Xbox ones. 2 are normal and 1 is Xbox one s. My wife and I both have gold. I can log into minecraft and join the realm every single time on all 3 xbox ones. My wife can log in and join a realm on the 2 normal Xbox Ones but every time she tries to join on the Xbox One S it gives the error "we could not connect to realms right now. we will try again soon". This Xbox one S used to be my home Xbox but it is not anymore. It is actually my wife's home Xbox. I very other game seems to work perfect for her except minecraft. Which is our most played game. Very disappointing this has not been fixed.

Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.

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Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki