mojira.dev
MCPE-27211

My friend on windows 10 can’t join my Xbox world

So on the Better Together update, I can join my friend on windows 10, yet he can’t join my Xbox world.

Comments 6

do you have xbox live gold?

do you have xbox live gold?

I also can confirm this issue.

I have a active Gold membership and can see my friends are Online playing Minecraft for Windows 10.
But on the Xbox in the Game itself it say`s "No on of your friends are currently playing Minecraft"

I hope I can solve this with the following troubleshooting from another user here:

"Hi all,
I'm not sure if this would work for you, I contacted Xbox support and they guided/troubleshooted this and got the issue resolved in our case. It seems there was some issue in my sons profile on the xbox that did not pick up on the Gold membership, and by removing his profile and adding it back on to the Xbox One S seems to link it properly and resolved the issue for us, the steps we followed were:
We removed my sons profile completely from the xbox (this is the affected profile, we left my profile on the xbox - which is the one with the xbox gold membership)
Then we turned the Xbox off by pressing the power button on the Xbox for 10 seconds
Removed the power cable from the Xbox for 1 minute
Turned the Xbox back on again
Added my sons profile back onto the Xbox
Started Minecraft, and hey Presto" online multiplayer works, the disconnected message is gone, he can invite his friends and Realms are now available
The Xbox support guy (Ryan) recons it is something to do with my sons profile not picking up/linking properly with the main member/profile's gold subscription, and removing the profile as per the steps above and then adding it establishes the connection to the main member's gold membership."

I will tell if this works

I also can confirm this issue.

I have a active Gold membership and can see my friends are Online playing Minecraft for Windows 10.
But on the Xbox in the Game itself it say`s "No on of your friends are currently playing Minecraft"

I hope I can solve this with the following troubleshooting from another user here:

"Hi all,
I'm not sure if this would work for you, I contacted Xbox support and they guided/troubleshooted this and got the issue resolved in our case. It seems there was some issue in my sons profile on the xbox that did not pick up on the Gold membership, and by removing his profile and adding it back on to the Xbox One S seems to link it properly and resolved the issue for us, the steps we followed were:
We removed my sons profile completely from the xbox (this is the affected profile, we left my profile on the xbox - which is the one with the xbox gold membership)
Then we turned the Xbox off by pressing the power button on the Xbox for 10 seconds
Removed the power cable from the Xbox for 1 minute
Turned the Xbox back on again
Added my sons profile back onto the Xbox
Started Minecraft, and hey Presto" online multiplayer works, the disconnected message is gone, he can invite his friends and Realms are now available
The Xbox support guy (Ryan) recons it is something to do with my sons profile not picking up/linking properly with the main member/profile's gold subscription, and removing the profile as per the steps above and then adding it establishes the connection to the main member's gold membership."

I will tell if this works

Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.

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Cleaning up old tickets: This ticket has not been updated recently (1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

Travis

(Unassigned)

Unconfirmed

Xbox

1.2.1.1

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