Maps do not show anything when held in either hand if the "Hide Hand" option is enabled

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Are you tapping to open the map?

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I tried tapping to open the map, and it still doesn’t work.

It works in an item frame

if you have "hide hand" on it won't show the map either

Can you please confirm whether you have the 'hide hand' option on or off? You can find it by going to Settings>Video>Show Advanced Video Settings>Hide Hand

I turned off hide hand, and it worked