Dear Team,
my daugther purchased several worlds, e.g. 'crater' and playing was no problem. But up to yesterday (we assume after the latest update) the access to this worlds are no longer possible.
The game comes up with the message, that the template for the world is not purchased and has to be bought again.
This is not acceptable!
Please support. Thanks in advance!
Grit
Linked issues
Comments 8
Just a quick update on the issue with missing purchases on iOS - we are working to get this fixed so you can access your purchases again as quickly as we can. In the meantime, it would be a good idea to wait until this is fixed before making any more purchases - we will keep you updated!
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
Thanks so much for the update. We are working to get this resolved ASAP. This is a top priority for us.
Thank you for your report!
However, this issue has been closed as a Duplicate of MCPE-32086.
Just a quick note - don't worry that this ticket says resolved - we are still working on fixing this issue, but it's easier to keep track of the issue in a single ticket, so please refer to MCPE-32086 for the latest details.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki
We are sorry that you hare having this issue. If you can, would it be possible to get the iOS version of the iPhone added as to this ticket?