[MCPE-32173] Minecraft Not Compatible w/ my Chromebook Anymore

Hello,
I own a Samsung Chromebook 3, which supports Google Play. I have been playing Minecraft (Bedrock Edition) on it for a while now, but yesterday something peculiar occurred. When I went on a Realm, it redirected me to the Google Play Store (because of the new update). However, when I checked it it said Minecraft was not compatible with my device anymore. Can someone let me know what's going on?

Linked issues

is duplicated by 2

MC-180464 Chrome OS support Resolved

MCPE-45720 Chrome OS Device incorrectly marked incompatible with Minecraft Android Resolved

relates to 2

MCPE-17479 Google Play Store, Chromebook, had MCPE installed and working fine on R11, now it's removed. Resolved

MCPE-19844 Minecraft PE on Chromebook Resolved

Attachments

Comments 18

0spore13 2018-04-05T22:23:08Z

Have been noticing a lot of users complaining about this. What happened?

Simon Langley 2018-04-06T13:58:51Z

The same thing happened to me on both my HP Chromebook 13 G1 and my Asus C302CA, both of which support Play Store and on which I had been able to play Minecraft until yesterday.

I can still play local games but I cannot connect to Realms without updating and I cannot update because the new version is apparently incompatible, which is very frustrating.

Tim Loukes 2018-07-05T16:22:36Z

Same here, Acer R13. Powerwashed my device and then find out that it's no longer supported on my Chromebook so could not reinstall. Very disappointed. It was the best way to enjoy Minecraft.

Jason Edward Harris 2018-07-12T01:33:40Z

This is still an issue on Chromebooks. My Acer R13 had this game installed, worked fine. Now it doesn't launch, and it does not appear in the Play store.

This was first reported a quarter of a year ago, and there is no activity on this ticket, with customers unable to enjoy the product that was purchased. Will this issue be looked into at any point? I'd be a bit less incensed if there were at least some level of activity by development on this task, but it appears to just be crickets.

Jason Edward Harris 2018-07-12T01:34:57Z

Or, at the very least, a notice that the game is no longer supported on Chromebooks. Or just something officially from Mojang stating that this game is no longer supported. To simply cut the product out entirely with no explanation is a bit upsetting.

8 more comments

Jonathan5733 2018-07-15T01:48:37Z

The 1.2.13 update fixed a bug where the game was playable on Chromebooks

Mark Miller 2018-07-19T21:50:58Z

Would love to see this addressed. Bought this for my kids in January and it worked great on their two ACER Chrombebook 14s. It was uninstalled on one machine and can now now longer be installed on it. It works just fine on the one where it was never uninstalled.

Wish there was a way to install an old version!

Christian Gruber 2018-07-25T22:42:23Z

This has happened to me too. It works on my fiancee's PIxelbook, but not on my ASUS C302C, which is plenty powerful enough (more powerful than my android phone, which also runs it)

Aaron von Hungen 2018-07-29T17:44:13Z

@Jonathan Hanzel can you elaborate on this please? You're saying that it working on chromebooks was a defect in the first place? This seems surprising given how smoothly it appears to be functioning on Pixelbooks.

Jonathan5733 2018-07-29T23:53:17Z

@Aaron von Hungen The Pixelbook issue is an unrelated issue with the Google Play Store. There's nothing Mojang can do about the Pixelbook issue

Christian Gruber 2018-07-30T23:26:21Z

That still doesn't clarify. Let's ask this a different way.

Is it Mojang's intention that the software run on chromebooks? If so, then we have a problem - they aren't, and the latest update has not fixed the issue on many chromebooks. If it is not Mojang's intention, please state that unambiguously, so we know where we stand.

Aaron von Hungen 2018-07-31T20:58:58Z

What is the Pixelbook issue? Out of my 3 chromebooks, that's the only model it actually works on! (Not working on Samsung CB Pro and Asus C101P). Would be happy to be linked to another thread for clarification...

I wonder how many votes a thread needs to get before it gets attention from Mojang?

carlos brador 2018-08-24T23:31:17Z

@Aaron von Hungen this might be their intention or Microsoft's since they might want people to buy windows computers to play windows 10 edition not Chromebooks to play the android version.

Jason Zhao 2018-08-28T01:57:20Z

I'm hoping to get a chromebook and buy the Android version of Minecraft for my phone and the chromebook at the same time, but this issue is putting me off. I think once Linux app support rolls out one'd be able to run the Java edition on these, not sure though.

carlos brador 2018-08-28T02:25:06Z

I bought mine because of this and now I can't play it, I noticed I was not getting updates and fell for uninstalling and then trying to uninstall, then I noticed It was incompatible!!

by the time Linux apps are officially supported most current Chromebooks will be discontinued, Google is ultra slow rolling out changes for chrome os.

[Mojang] Mega_Spud (Jay) 2018-08-28T14:23:48Z

Thank you for your report!
However, this issue has been closed as Invalid.

Unfortunately as Minecraft is not officially supported on Chromebooks, we aren't able to accept any related issues here at the bug tracker.

For any further help or questions please contact Mojang Customer Support, or if you'd like to leave a suggestion please follow the link below to visit the feedback site.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Feedback – 📖 Game Wiki

James Livesey 2021-02-14T10:22:16Z

In the end, I was fed up with the lack of care that Mojang were giving towards this issue, so I just installed the unofficial Bedrock client for Linux into a Crostini container on my Chromebook.

How else am I meant to play Minecraft? Buy a whole Windows 10 computer just for one game?! No, I'd rather go through a route that Microsoft doesn't ideally want me to go through...

Alex Bennée 2023-07-12T20:18:19Z

According to https://help.minecraft.net/hc/en-us/articles/13803752803725 Chromebooks are now supported but I'm still unable to install it from the native play store. Should this bug be re-opened or a new bug created?